MR

Manikanta R

Available to hire

I’m an AI/ML Engineer with 4+ years of experience building and deploying production-grade machine learning and LLM-powered systems.

About

I’m an AI/ML Engineer with 4+ years of experience building and deploying production-grade machine learning and LLM-powered systems. I specialize in Generative AI and Retrieval-Augmented Generation (RAG), and I enjoy turning complex requirements into reliable, scalable solutions that work in real-world environments—especially in fintech, healthcare, and telecom.

In my recent work at Citibank, I’ve delivered an LLM-powered underwriting copilot that reduced manual review time by 40%, built a high-quality RAG pipeline over 50K+ documents, and implemented real-time fraud detection services with sub-120ms P95 latency. Earlier at Walgreens Boots Alliance, I developed ML/NLP models that improved predictive performance and built demand forecasting across 500+ locations with 90%+ accuracy, while continuously strengthening the engineering foundation with MLOps, monitoring, and human-in-the-loop evaluation.

  • 4 years' experience
  • Joined September 2026

Industry experience

  • Financial Services
  • Healthcare
  • Telecommunications
  • Software & Internet

Work experience

AI/ML Engineer · Citibank, N.A.Feb 2025 – Present · 1 yr 10 mos

Designed and deployed an LLM-powered underwriting copilot using GPT-4 and LangChain, integrating document processing and enterprise policy retrieval to reduce manual review time by 40% and improve analyst productivity. Built a RAG pipeline using Pinecone vector search, semantic embeddings, BM25 retrieval, and cross-encoder re-ranking across 50K+ documents, improving retrieval quality and reducing hallucination rates by 60%. Developed and integrated FastAPI-based services for real-time fraud detection workflows with 88% accuracy and sub-120ms P95 latency. Implemented MLOps with MLflow, Docker, Kubernetes, and CI/CD for reliable model versioning and zero-downtime deployments. Created human-in-the-loop evaluation workflows with Streamlit and incorporated SHAP explainability into fraud-scoring APIs to reduce false-positive escalations by 25%.

Data Scientist · Walgreens Boots AllianceMar 2022 – Dec 2023 · 1 yr 10 mos

Developed production ML and NLP models using gradient boosting and BERT-based feature extraction, improving predictive accuracy by 20% and achieving AUC of 0.86 for readmission and 0.83 for diabetes progression. Built and deployed real-time ML APIs using FastAPI and AWS SageMaker with sub-200ms response times. Developed demand forecasting using Prophet and LightGBM across 500+ pharmacy locations, achieving 90%+ forecasting accuracy. Applied SHAP and LIME for model evaluation and explainability with collaboration from clinical stakeholders. Automated large-scale data processing and ML workflows using PySpark, Databricks, and Airflow, reducing pipeline execution time by 60% and improving reliability.

Python Developer · AT&T India Pvt. Ltd.Jan 2021 – Mar 2022 · 1 yr 3 mos

Built and maintained Python/Django web applications and REST APIs supporting high-volume operations with over 10,000 transactions per day and 99.5% uptime. Developed an NLP-based intent classification solution to automate support-ticket routing, reducing manual triage workload by 35%. Designed secure REST APIs with JWT/OAuth2 authentication and data validation to reduce data-related issues by 80%. Automated data collection and processing via Python-based scraping pipelines and created analytics/reporting modules using Pandas and NumPy for operational decision-making.

Education

Master’s in Computer Science · University of Central Missouri2024 – 2025

Certifications and awards

AWS Certified Machine Learning – Specialty2024 – 2026
Google Professional Machine Learning Engineer2023 – 2026
Microsoft Certified: Azure AI Engineer Associate (AI-102)2024 – 2026

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