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Pablo Mondino

Available to hire

I’m a program and operations leader based in Dublin, with 10+ years’ experience delivering complex, cross-functional technology and payments initiatives across international markets.

About

I’m a program and operations leader based in Dublin, with 10+ years’ experience delivering complex, cross-functional technology and payments initiatives across international markets. I coordinate product, engineering, operations, finance, and compliance teams (and external partners) to turn requirements into clear plans, aligned milestones, and operationally ready launches on time.

In my roles I manage programme governance, risk and issue resolution, dependency management, and stakeholder communications—often operating without direct authority while bringing technical and business teams together around measurable outcomes. I’ve led global payment technology work, supported multi-country expansions, improved operational performance using KPIs and data analysis, and used tools like Looker, advanced Excel, and generative AI to accelerate analysis and documentation.

  • 16 years' experience
  • Joined September 2026

Industry experience

  • Financial Services
  • Software & Internet
  • Retail

Work experience· 12 roles

Senior Manager – Payments, Vendor Management, Operations & Compliance · EtsyFeb 2022 – Aug 2026 · 4 yrs 7 mos

Led cross-functional programmes spanning payments, product, engineering, operations, finance, and compliance across multiple international markets. Coordinated end-to-end delivery of payment initiatives by translating business requirements into actionable plans, tracking deliverables, aligning stakeholders, and ensuring operational readiness for launch. Managed concurrent workstreams and competing priorities by balancing timelines, dependencies, and risks, acting as a senior escalation point for issues and blockers across Product, Engineering, Operations, Compliance, and external technology partners. Monitored programme and operational health using KPIs and SLA/performance data, producing clear updates for senior stakeholders and driving accountability through escalation where required. Partnered closely with Product and Engineering to evaluate new payment capabilities and coordinate implementation activities. Supported international expansion for Canada and Australia, delivered annual

E-commerce Payment Solutions Executive - Treasury Projects & Operations Manager · IndeedMar 2018 – Feb 2022 · 4 yrs

Managed global payment technology programmes and operations across nine e-commerce brands, coordinating business, technology, finance, treasury, and external payment providers across multiple international markets. Led 45+ global payment implementation and market expansion projects from requirements through stakeholder alignment, implementation, testing and operational launch. Coordinated technical and business workstreams across Product/Technology, Finance/Treasury, Operations and external payment service providers. Managed programme dependencies, deliverables and competing priorities across multiple countries and brands. Owned end-to-end payment operations including settlements, refunds, chargebacks, fees and reconciliations, identifying issues and coordinating resolutions across internal and external teams. Used financial and operational data to monitor performance and identify improvement opportunities, and supported establishment of a Brazilian payments entity with multiple paymen

Ecommerce Payment Solutions Executive - Treasury Projects & Operations Manager · IndeedMar 2018 – Feb 2022 · 4 yrs

Managed global payment technology programmes and operations across nine e-commerce brands, coordinating business, technology, finance, treasury, and external payment providers across international markets. Led 45+ global payment implementation and market expansion projects from planning and requirements through implementation, testing, and operational launch. Coordinated technical and business workstreams across Product/Technology, Finance, Treasury, Operations, and external Payment Service Providers, ensuring alignment to programme objectives and timelines. Managed programme dependencies and deliverables across multiple countries and brands, and resolved delivery risks and operational blockers to maintain progress and business continuity. Managed strategic relationships with Payment Service Providers, ensuring technical, operational, and commercial requirements were met during implementation and ongoing service delivery. Owned end-to-end payment operations including settlements, refun

OTC Pricing Analyst - Securities Data Management - Hedge Fund Services · Bank of New York MellonOct 2016 – Oct 2016 · 1 mo
Derivatives Operations Manager - Hedge Fund Services · State StreetMar 2016 – Oct 2016 · 8 mos
Derivative Operations Manager - Hedge Fund Services · State StreetMar 2016 – Oct 2016 · 8 mos
Global Project & Process Manager – Electronic Payments Services · GoogleJun 2013 – Nov 2015 · 2 yrs 6 mos
Global Project & Process Manager, Electronic Payments Services (Finance Operations) · Google (EMEA Headquarters)Jun 2013 – Nov 2015 · 2 yrs 6 mos

Education· 6

Prince2 Project Management (Foundation) · London, UK2030 – 2018
MBA in Strategy Execution & Valuations · DePaul University2030 – 2006
BA in Business · Universidad de la Fuerza Aérea2030 – 2004
Project Management (Prince II) Foundation Certificate · London, UK2018

Certifications and awards

Prince II Project Management Foundation Certificate2018

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