Karolyn Amin

Led end-to-end delivery of IT infrastructure projects across Microsoft Exchange, Active Directory, VMware & Hyper-V, Cisco (Data & Voice), Citrix, and IT storage. Presented Statements of Work (SOW) to stakeholders, obtained executive approvals, developed and tracked project plans, coordinated discovery/design calls across workstreams, and ran weekly status and milestone sign-off sessions. Managed change order scope adjustments with proper evaluation and approvals, maintained version-controlled project artifacts, and facilitated knowledge transfer and project closure to operations. Established PMO-aligned lifecycle protocols and supported continuous improvement of project methodologies, ensuring minimal disruption through impact analysis and strong client and stakeholder relationships.

Led diverse IT infrastructure projects covering Microsoft Exchange, Active Directory, virtualization (VMware & Hyper-V), Cisco (data & voice), Citrix, and IT storage. Owned end-to-end project delivery including executive SOW presentations and approvals, maintained and tracked project plans, and coordinated initiation/discovery/design calls across multiple workstreams. Managed weekly status and milestone sign-off calls, produced weekly reports and meeting minutes, and served as the primary liaison between business stakeholders and technical teams. Oversaw change order management, managed all project artifacts with version control, supported knowledge transfer, and led project closure activities and transitions to operations while establishing PMO-aligned project lifecycle protocols.

Lead project management resource for IT infrastructure projects across Microsoft Exchange, Active Directory, virtualization (VMware & Hyper-V), Cisco (data & voice), Citrix, and IT storage. Deliver end-to-end projects including SOW presentations and executive approvals; build and maintain project plans; coordinate initiation/discovery/design sessions across workstreams; run weekly status and milestone sign-off calls. Produce weekly status reports and meeting minutes, manage change order scope, documentation/version control, and knowledge transfer/closure with transitions to operations. Establish PM lifecycle protocols aligned to PMO best practices and support methodology improvements to enhance consistency and delivery quality.