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I’m a bilingual (English/French) marketing and account coordination professional who loves turning research and audience insights into clear campaigns, content plans, and client-ready deliverables. I’ve supported multi-channel media and content initiatives by managing timelines, budgets, and cross-team workflows—from creative briefing through execution and reporting.…

Tressy Pao la Gasaro +1

Social Media Manager, Content Producer, Project Manager, +2

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I’m a bilingual (English/French) marketing and account coordination professional who loves turning research and audience insights into clear campaigns, content plans, and client-ready deliverables. I’ve supported multi-channel media and content initiatives by managing timelines, budgets, and cross-team workflows—from creative briefing through execution and reporting.…

Available to hire

I’m a bilingual (English/French) marketing and account coordination professional who loves turning research and audience insights into clear campaigns, content plans, and client-ready deliverables. I’ve supported multi-channel media and content initiatives by managing timelines, budgets, and cross-team workflows—from creative briefing through execution and reporting.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

French

Fluent

Work Experience

Media Planning and Buying Coordinator at M&K Media

April 1, 2026 - July 1, 2026

Coordinated multi-channel campaign launches across digital and traditional media, managing timelines, deliverables, pacing, and spend across multiple concurrent projects. Handled campaign documentation, delivery schedules, budget sheets, and invoice reconciliation while maintaining accurate records and supporting timely partner payments. Liaised with media vendors and publisher partners to resolve asset, delivery, and billing issues, helping keep campaigns on track. Consolidated cross-platform performance data into client-ready reports and identified delivery trends and opportunities for improvement.

Account Manager (Client: QReserve) at The Agency at Mohawk College

September 1, 2025 - March 1, 2026

Served as the primary client contact for a live B2B SaaS account, managing weekly communications, follow-ups, and ongoing campaign updates. Coordinated campaign delivery from creative brief to final distribution, working with strategy and creative teams to keep timelines and deliverables on track. Built pitch decks, one-pagers, and strategic proposals translating research and campaign insights into actionable recommendations. Introduced streamlined task-tracking and work-back processes to improve organization and accountability across multiple project streams. Coordinated project photography sourcing, including research, outreach, and communication with external partners.

Account Manager at The Agency at Mohawk College (Client: QReserve)

September 1, 2025 - March 1, 2026

Served as the primary client contact for a live B2B SaaS account, managing weekly communication, follow-ups, and campaign project updates. Coordinated campaign delivery from creative brief through final distribution across strategy and creative teams to keep timelines and deliverables on track. Developed pitch decks, one-pagers, and strategic proposals by translating research and campaign insights into clear recommendations. Introduced streamlined task tracking and work-back processes to improve accountability and organization across multiple project streams. Coordinated project photography sourcing, including research, outreach, and communication with external partners.

Crew Member – Operations at Heal Wellness

September 1, 2024 - March 1, 2026

Managed customer service and daily operations in a fast-paced wellness environment, balancing multiple priorities while maintaining an organized and welcoming customer experience. Handled customer inquiries, transactions, and operational tasks efficiently during busy periods.

Marketing Associate at Hypnosis Training Canada

September 1, 2024 - March 1, 2026

Created multi-format digital content across social, email, video, and web to support course promotions, podcast content, and audience engagement. Managed content calendars and end-to-end publishing workflows across Instagram, Facebook, YouTube, email, and web. Used Google Analytics and Meta Business Suite to monitor engagement and refine content based on performance. Repurposed long-form podcast and training content into short-form social assets for different platforms and audiences.

Bilingual Receptionist at Catholic Children's Aid Society

August 1, 2024 - Present

Delivered bilingual (English/French) front-line client communication and scheduling in a sensitive, regulated environment while maintaining confidentiality, empathy, and professionalism. Supported daily administrative operations by coordinating appointments, responding to inquiries, and directing clients to appropriate resources.

Bilingual Receptionist at Catholic Children’s Aid Society

August 1, 2024 - August 31, 2024

Bilingual Customer Service Representative at CCI (Select Home Warranty)

January 1, 2023 - July 1, 2023

Provided bilingual customer service in English and French, handling client inquiries and claims with clear communication, active listening, and empathy. Resolved customer concerns and followed up on outstanding issues while maintaining accurate documentation and efficient service.