Pham Thi Hai Yen

Led and managed a team of 4 purchasers, covering end-to-end procurement operations and stronger collaboration across demand forecasting, purchase orders, delivery, and inbound shipments. Proactively identified and implemented mitigation plans to prevent supply chain disruption. Managed procurement for high-value and supply-critical suppliers while minimizing material availability risks. Conducted supplier business reviews and on-site visits to improve delivery performance and supply stability (including Korea, China, Germany). Directed new project procurement for BOM purchasing, new materials, new suppliers, and preparation of materials for samples, try-outs, ISIR, P1, P2, and SOP on schedule. Managed KPIs related to inventory strategy and ensured optimized inventory levels without harming production continuity. Oversaw SAP (MM module) system operations, detecting issues and recommending system improvements.

Used SAP fluently to manage materials, inventory, delivery schedules, and purchase order and forecasting activities. Managed ECO processes for materials to ensure smooth transitions and compliance. Prepared assigned reports and supported procurement execution through accurate data handling and follow-up.

Supported supplier sourcing, quotation negotiation, supplier selection, delivery follow-up, and customer claims resolution to maintain service levels and minimize supply-related issues.