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I’m Kristi Kaldre, a dynamic executive assistant and operations professional with more than 20 years of experience across premium customer service, aviation, and high-pressure coordination environments.

About

I’m Kristi Kaldre, a dynamic executive assistant and operations professional with more than 20 years of experience across premium customer service, aviation, and high-pressure coordination environments. I’ve supported senior leadership with calendar, travel, presentation preparation, and the organization of high-profile events, while also driving day-to-day B2B operations and service standards.

From managing a VIP Boeing 777 cabin operation with a large crew to coordinating complex logistics for business start-up activities and market opportunities, I’m known for staying calm under pressure, communicating clearly across cultures, and improving efficiency. I genuinely enjoy building strong working relationships, solving problems proactively, and delivering reliable results that keep operations running smoothly.

  • 23 years' experience
  • Joined September 2026

Languages

  • EstonianFluent
  • EnglishAdvanced
  • ItalianAdvanced
  • GermanIntermediate
  • RussianBeginner
  • FinnishBeginner

Industry experience

  • Professional Services
  • Transportation & Logistics
  • Travel & Hospitality
  • Media & Entertainment
  • Education
  • Government
  • Other

Work experience· 10 roles

Subproject Manager · BAACS SAFeb 2025 – Jun 2025 · 5 mos

Supported senior management with calendar/travel coordination, presentation preparation, and organization of key events. Managed day-to-day B2B operations and client/partner communications. Assisted in validating and updating the business plan (market information, reference costs, pricing, metrics). Contributed to business start-up activities including staff selection, product definition, procedure/system setup, administrative processes, and license acquisition. Identified and coordinated resources, evaluated market opportunities, managed suppliers/external companies, and handled daily operational management in coordination with local staff while defining and implementing marketing activities.

Executive Assistant · Swiss Business Communication SBCG GmbHNov 2021 – Mar 2024 · 2 yrs 5 mos

Provided comprehensive administrative support to senior management, including calendar and travel management, presentation preparation, and organization of high-profile events. Played a key role in B2B coordination to ensure smooth communication with clients and partners. Managed project supervision and remote technical support to improve back-office operations and contribute to business efficiency. Represented the company at major industry events, including GSMA Mobile World Congress (Barcelona) and Lifestyle Innovation Day (Lugano).

Inflight Manager & Freelance Consultant · Comlux Malta Ltd (Crystal AirCruises)May 2019 – Dec 2022 · 3 yrs 8 mos

Advanced from Flight Attendant to Inflight Manager, overseeing operations for Boeing 777 VIP charters and ensuring service excellence for high-profile clientele. Supervised a team of 56 crew members, including mentorship, performance evaluations, and development programs. Led cabin crew recruitment and designed on-the-job training to ensure compliance with company policies and service standards. Reported to the Vice President, managed budget considerations, and developed strategies to improve departmental efficiency and reduce costs. Managed onboard product upgrades and uniform redesign to enhance the passenger experience.

Corporate Flight Attendant · TAG Aviation SAMay 2018 – Feb 2019 · 10 mos
VIP Lead Flight Attendant · Jetstream AviationAug 2011 – Jan 2018 · 6 yrs 6 mos
Flight Attendant - Cabin Supervisor / Grooming Officer · Gulf AirApr 2004 – Jun 2011 · 7 yrs 3 mos
Executive Assistant · AS Tallinna VesiJan 2003 – Jan 2004 · 1 yr 1 mo
Catering & Conference Supervisor · Saku ArenaJan 2002 – Dec 2002 · 1 yr

Education· 9

· Estonian Business School2000 – 2006
High School Diploma in Economics · Rakvere Reaalgümnaasium1996 – 1999
Elementary/Basic School · Võsu Põhikool1987 – 1996
· Estonian Business School2000 – 2006

Certifications and awards· 15

Italian Language Intensive Course (A2)2024 – 2026
Italian Language Intensive Course (B1)2024 – 2026
Train the Trainer - Instructor (First Aid & Crew Resource Management)2020 – 2026
LCCI Certificate in Advertising and Public Relations2007 – 2008

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