I’m Julia Samsonova, a Product Designer based in London, where I design complex digital experiences across enterprise and startup environments. My work spans SaaS, AI, IAM (identity and access management), and EdTech—translating complex user needs into practical product solutions through UX research, interaction design, and rapid prototyping. I’ve contributed to building and improving AI-enabled workflows, including defining roadmaps and quality criteria for AI agents, and I’ve redesigned an IAM platform used by 15,000+ employees, reducing access request processing time by 18%. I enjoy partnering closely with product and engineering teams to turn insights into shipped outcomes, whether through an engineering MVP or redesigning user onboarding and learning experiences to increase engagement and reduce friction.…

Julia Samsonova

I’m Julia Samsonova, a Product Designer based in London, where I design complex digital experiences across enterprise and startup environments. My work spans SaaS, AI, IAM (identity and access management), and EdTech—translating complex user needs into practical product solutions through UX research, interaction design, and rapid prototyping. I’ve contributed to building and improving AI-enabled workflows, including defining roadmaps and quality criteria for AI agents, and I’ve redesigned an IAM platform used by 15,000+ employees, reducing access request processing time by 18%. I enjoy partnering closely with product and engineering teams to turn insights into shipped outcomes, whether through an engineering MVP or redesigning user onboarding and learning experiences to increase engagement and reduce friction.…

Available to hire

I’m Julia Samsonova, a Product Designer based in London, where I design complex digital experiences across enterprise and startup environments. My work spans SaaS, AI, IAM (identity and access management), and EdTech—translating complex user needs into practical product solutions through UX research, interaction design, and rapid prototyping.

I’ve contributed to building and improving AI-enabled workflows, including defining roadmaps and quality criteria for AI agents, and I’ve redesigned an IAM platform used by 15,000+ employees, reducing access request processing time by 18%. I enjoy partnering closely with product and engineering teams to turn insights into shipped outcomes, whether through an engineering MVP or redesigning user onboarding and learning experiences to increase engagement and reduce friction.

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Work Experience

UX Designer (Associate) at Bentley Systems
August 1, 2025 - Present
Contributed to UX research, interaction design, and product development for Resurface, an engineering MVP. Helped translate user insights into improvements to product development processes. Designed and prototyped AI agents for Design and Research Ops, defining roadmap and quality criteria to evaluate, iterate, and improve AI-powered workflows.
Product Designer at Inkwell
March 1, 2024 - July 1, 2025
Designed the MVP of a web-based digital library in collaboration with DemocracyLab, enabling access to educational resources for underserved communities. Defined user journeys, information architecture, and accessible interface patterns from discovery through prototyping.
Product Designer at Hedgie App
March 1, 2024 - July 1, 2025
Redesigned onboarding and the learning experience for a mobile EdTech app, increasing engagement and simplifying complex grammar concepts. Conducted UX research and usability testing to validate design decisions and improve user retention.
Product Designer at Xenara AI
March 1, 2024 - July 1, 2025
Led end-to-end design of a knowledge base for an AI-powered B2B SaaS platform, improving user onboarding and reducing reliance on support teams. Created information architecture, user flows, wireframes, and high-fidelity prototypes in collaboration with stakeholders.
Business Analyst (UX) at VK (Vkontakte)
June 1, 2022 - July 1, 2025
Led UX research and journey mapping across role-based access and multi-factor authentication (MFA) flows, identifying key usability issues and optimization opportunities. Redesigned an internal IAM system used by 15,000+ employees, streamlining access workflows and reducing request processing time by 18%. Partnered with product managers and engineers to define requirements, prioritize features, and translate business needs into user-centered design solutions.
Business Analyst at EPAM Systems
December 1, 2021 - June 1, 2022
Gathered insights through user interviews and surveys to define business goals and requirements, ensuring UX design decisions aligned with user needs and preferences.

Education

Postgraduate Diploma, Information Technology at ITMO University
January 11, 2030 - September 25, 2026
Master of Engineering, Building Construction Technology at Saint-Petersburg Mining University
January 11, 2030 - September 25, 2026
UX/UI Certificates at Interaction Design Foundation (IxDF)
January 11, 2030 - September 25, 2026
Postgraduate Diploma, Information Technology at ITMO University
January 11, 2030 - September 25, 2026
Master of Engineering, Building Construction Technology at Saint-Petersburg Mining University
January 11, 2030 - September 25, 2026
UX/UI Certificates at Interaction Design Foundation (IxDF)
January 11, 2030 - September 25, 2026

Qualifications

Interaction Design Foundation (IxDF) UX/UI Certificates
January 11, 2030 - September 25, 2026

Industry Experience

Software & Internet, Education, Computers & Electronics, Professional Services