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I’m a SaaS Enablement and Technical Onboarding specialist who helps enterprise teams adopt cloud-based platforms through structured training, hands-on implementations, and stakeholder-focused enablement. I’ve supported onboarding and adoption for major accounts like Currys, Masonite, and SIG, improving uptake significantly by pairing practical guidance with clear metrics and feedback loops. Alongside enablement, I bring a strong technical and security background—configuring SSO and SFTP integrations, automating reporting and workflows with SQL and Python, and troubleshooting complex onboarding issues. I also work with governance and compliance frameworks (ISO 27001, GDPR, NIST, PCI DSS) supported by an MSc in Cybersecurity, and I’m currently pursuing ISO 27001 Lead Implementer and CISM certifications to strengthen security and governance across the platforms I support.…I’m a SaaS Enablement and Technical Onboarding specialist who helps enterprise teams adopt cloud-based platforms through structured training, hands-on implementations, and stakeholder-focused enablement. I’ve supported onboarding and adoption for major accounts like Currys, Masonite, and SIG, improving uptake significantly by pairing practical guidance with clear metrics and feedback loops. Alongside enablement, I bring a strong technical and security background—configuring SSO and SFTP integrations, automating reporting and workflows with SQL and Python, and troubleshooting complex onboarding issues. I also work with governance and compliance frameworks (ISO 27001, GDPR, NIST, PCI DSS) supported by an MSc in Cybersecurity, and I’m currently pursuing ISO 27001 Lead Implementer and CISM certifications to strengthen security and governance across the platforms I support.

Victoria Neves

Online Trainer, Web Developer, Programmer, +1

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I’m a SaaS Enablement and Technical Onboarding specialist who helps enterprise teams adopt cloud-based platforms through structured training, hands-on implementations, and stakeholder-focused enablement. I’ve supported onboarding and adoption for major accounts like Currys, Masonite, and SIG, improving uptake significantly by pairing practical guidance with clear metrics and feedback loops. Alongside enablement, I bring a strong technical and security background—configuring SSO and SFTP integrations, automating reporting and workflows with SQL and Python, and troubleshooting complex onboarding issues. I also work with governance and compliance frameworks (ISO 27001, GDPR, NIST, PCI DSS) supported by an MSc in Cybersecurity, and I’m currently pursuing ISO 27001 Lead Implementer and CISM certifications to strengthen security and governance across the platforms I support.…I’m a SaaS Enablement and Technical Onboarding specialist who helps enterprise teams adopt cloud-based platforms through structured training, hands-on implementations, and stakeholder-focused enablement. I’ve supported onboarding and adoption for major accounts like Currys, Masonite, and SIG, improving uptake significantly by pairing practical guidance with clear metrics and feedback loops. Alongside enablement, I bring a strong technical and security background—configuring SSO and SFTP integrations, automating reporting and workflows with SQL and Python, and troubleshooting complex onboarding issues. I also work with governance and compliance frameworks (ISO 27001, GDPR, NIST, PCI DSS) supported by an MSc in Cybersecurity, and I’m currently pursuing ISO 27001 Lead Implementer and CISM certifications to strengthen security and governance across the platforms I support.

Available to hire

I’m a SaaS Enablement and Technical Onboarding specialist who helps enterprise teams adopt cloud-based platforms through structured training, hands-on implementations, and stakeholder-focused enablement. I’ve supported onboarding and adoption for major accounts like Currys, Masonite, and SIG, improving uptake significantly by pairing practical guidance with clear metrics and feedback loops.

Alongside enablement, I bring a strong technical and security background—configuring SSO and SFTP integrations, automating reporting and workflows with SQL and Python, and troubleshooting complex onboarding issues. I also work with governance and compliance frameworks (ISO 27001, GDPR, NIST, PCI DSS) supported by an MSc in Cybersecurity, and I’m currently pursuing ISO 27001 Lead Implementer and CISM certifications to strengthen security and governance across the platforms I support.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Language

Portuguese

Fluent

Spanish; Castilian

Advanced

English

Fluent

Work Experience

Software Enablement Specialist at Enable International

September 1, 2024 - September 1, 2025

Managed onboarding for new starters, migrating workflows from ClickUp to Workramp and integrating automation to improve efficiency. Facilitated instructor-led training for 200+ employees and created web-based training courses for 500+ employees, driving measurable adoption and satisfaction improvements. Built Power BI dashboards consolidating adoption, feedback, and performance data to support ROI tracking. Automated transcription workflows using Python Whisper to improve accessibility of training documentation, and collaborated with Product, Sales, and Customer Success to align enablement with business and client needs.

Implementation Analyst

December 1, 2023 - September 1, 2024

Delivered SaaS implementations for enterprise clients (Currys, Masonite, SIG), ensuring secure migration of rebate structures. Trained 15–20 stakeholders at Currys, improving rebate management adoption by 50%. Performed rebate validations, calculations, collaborator-fed transactions, and trading partner sign-offs. Built automation scripts in SQL and Python for rebate transfers and payment reporting. Configured SSO and SFTP integrations to ensure secure data exchange and smooth onboarding, and acted as a technical point of contact for escalations and troubleshooting.

Software Compliance Analyst

January 1, 2022 - December 1, 2023

Investigated and closed an average of 10 software compliance cases per week, focusing on large-scale software license infringement. Used forensically approved compliance tools to identify unlicensed usage and produced compliance reports for litigation and settlement processes. Partnered with vendors (Microsoft, Oracle, VMware) to validate licensing and resolve escalations across EMEA, with frequent collaboration for licensing processing via Trimble.

Chief Executive Officer at Lth Holdings

August 1, 2018 - October 1, 2021

Founded and scaled a digital services business delivering branding, video editing, and digital training resources. Managed 900+ client projects with consistently high reviews. Designed training tutorials and consulting resources to upskill clients in creative software tools.

Quality Assurance Agent

June 1, 2017 - August 1, 2018

Performed product quality checks against SQA and Microsoft compliance standards. Earned a promotion to the Quality Assurance team within two months. Produced compliance reports and contributed to regulatory audit documentation.