MOSIBUDI SIBANYONI
I’m Mosibudi Sibanyoni, a Pretoria-based front-desk receptionist with experience supporting clients and grieving families as the first point of contact.
About
I’m Mosibudi Sibanyoni, a Pretoria-based front-desk receptionist with experience supporting clients and grieving families as the first point of contact. I focus on empathetic, professional communication and making sure people feel supported while I guide them to the right department and information.
I’ve handled queries through multiple channels including telephone, email, Facebook, and WhatsApp, while also assisting with funeral service information and general administrative tasks. I’m detail-oriented, maintain accurate confidential client records, and work well with different teams to ensure a neat, organized reception area and smooth day-to-day support.
- 5 years' experience
- Joined September 2026
Industry experience
- Non-Profit Organization
- Healthcare
More experts in Pretoria, South Africa
Work experience
Served as the first point of contact for clients and grieving families, providing empathetic and professional customer service. Greeted and ushered clients to the relevant department as requested and answered client queries via telephone, Facebook, email, in person, and WhatsApp. Provided information about funeral services and assisted with necessary procedures, supporting other relevant client information needs. Also assisted with general administrative duties, maintained a neat and organized reception area, answered the telephone line professionally and directed calls to the appropriate department, and kept accurate client records while handling sensitive information confidentially.
Education
Certifications and awards
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