I’m Jihan Zulfa Zakifah, a Digital Marketing Specialist based in South Jakarta, with a strong background in lead generation, CRM automation, and social media/web execution. I’ve managed Instagram accounts for multiple brands, handled LinkedIn outreach, and built automated follow-up workflows to improve client response and engagement—alongside designing and maintaining company websites focused on higher service conversions. I’ve also supported international clients remotely, including work with teams in the UK and the Netherlands, where I helped drive campaign results and lead quality. Beyond digital marketing, I bring experience in HR support, recruitment assistance, project coordination across remote teams, and admin operations—so I’m comfortable balancing communication, organization, and performance-focused execution in fast-paced environments.…

JIHAN ZULFA ZAKIFAH

I’m Jihan Zulfa Zakifah, a Digital Marketing Specialist based in South Jakarta, with a strong background in lead generation, CRM automation, and social media/web execution. I’ve managed Instagram accounts for multiple brands, handled LinkedIn outreach, and built automated follow-up workflows to improve client response and engagement—alongside designing and maintaining company websites focused on higher service conversions. I’ve also supported international clients remotely, including work with teams in the UK and the Netherlands, where I helped drive campaign results and lead quality. Beyond digital marketing, I bring experience in HR support, recruitment assistance, project coordination across remote teams, and admin operations—so I’m comfortable balancing communication, organization, and performance-focused execution in fast-paced environments.…

Available to hire

I’m Jihan Zulfa Zakifah, a Digital Marketing Specialist based in South Jakarta, with a strong background in lead generation, CRM automation, and social media/web execution. I’ve managed Instagram accounts for multiple brands, handled LinkedIn outreach, and built automated follow-up workflows to improve client response and engagement—alongside designing and maintaining company websites focused on higher service conversions.

I’ve also supported international clients remotely, including work with teams in the UK and the Netherlands, where I helped drive campaign results and lead quality. Beyond digital marketing, I bring experience in HR support, recruitment assistance, project coordination across remote teams, and admin operations—so I’m comfortable balancing communication, organization, and performance-focused execution in fast-paced environments.

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Language

English
Intermediate
Indonesian
Fluent

Work Experience

Social Media & Website Specialist at Support - Amsterdam, Netherlands (Remote)
December 1, 2025 - March 31, 2026
Managed Instagram accounts for two brands, developing content strategies to increase engagement and brand awareness. Generated 30+ qualified leads through LinkedIn outreach combined with CRM management. Designed and maintained three company websites focused on improving service conversion. Created educational and promotional content aligned with brand identity and marketing goals. Implemented automated follow-up workflows to improve client response rates and engagement.
Project Coordinator & Administrative Assistant at Polaris Dream Ltd UK - London, UK (Remote)
February 1, 2025 - November 1, 2025
Managed project timelines across 5+ active projects to ensure on-time completion. Coordinated meetings and internal discussions for remote teams across two countries. Maintained documentation, reports, and internal workflow systems. Provided customer service and efficiently resolved client inquiries. Managed Airbnb and Hostex property operations and guest communications.
HR Support Virtual Assistant at Londora Nail Boutique UK - London, UK (Remote)
February 1, 2025 - November 1, 2025
Conducted candidate screening and phone interviews for 100+ applicants. Managed interview scheduling for 30+ shortlisted candidates. Created and posted job advertisements on Indeed to reach 500+ potential applicants. Assisted in drafting employment contracts for new hires. Evaluated candidates and provided hiring recommendations.
Education Consultant & Lead Generation Specialist at English Breaking - Vietnam (Remote)
June 1, 2024 - October 31, 2024
Performed telesales and consultations for 100+ prospective students. Automated client follow-ups using CRM tools and WhatsApp. Assisted with Facebook Ads operations to improve campaign performance. Increased lead conversion rate by 38%.
Education Consultant & Lead Generation Specialist at Eng Breaking - Vietnam (Remote)
June 1, 2024 - October 1, 2024
Performed telesales consultations for 100+ prospective students. Automated client follow-ups using CRM tools and WhatsApp. Assisted with Facebook Ads operations to improve campaign performance. Increased lead conversion rate by 38%.

Education

Master of English Education (M.Ed.) at Universitas Indraprasta PGRI - Jakarta
January 1, 2020 - January 1, 2023
Bachelor of English Education (B.Ed.) at Universitas Indraprasta PGRI - Jakarta
January 1, 2016 - January 1, 2020
Master of English Education at Universitas Indraprasta PGRI - Jakarta
January 1, 2020 - January 1, 2023
Bachelor of English Education at Universitas Indraprasta PGRI - Jakarta
January 1, 2016 - January 1, 2020

Qualifications

Bootcamp in Social Media & Copywriting (Batch 3) - Harisenin.com
January 1, 2026 - April 30, 2026
Microsoft Excel Intermediate Certification - MySkill
January 1, 2025 - September 27, 2026
Career Development Program Certificate of Accomplishment - SGBVA Singapore
September 1, 2024 - October 31, 2024
Virtual Assistant Certification (Batch 19) - SGBVA Singapore
June 1, 2024 - August 31, 2024
TE SOL Certificate Part 1 - Arizona State University
August 1, 2023 - September 27, 2026
Bootcamp in Social Media & Copywriting (Batch 3) - Harisenin.com
January 1, 2026 - April 30, 2026
Microsoft Excel Intermediate Certification - MySkill
January 1, 2025 - September 27, 2026
Career Development Program Certificate of Accomplishment - SGBVA (Singapore)
September 1, 2024 - October 31, 2024
Virtual Assistant Certification (Batch 19) - SGBVA (Singapore)
June 1, 2024 - August 31, 2024
TE SOL Certificate Part 1 - Arizona State University (Arizona, US)
August 1, 2023 - September 27, 2026

Industry Experience

Education, Media & Entertainment, Professional Services, Other