Sheethal Bangalore Ramakrishna

Administer and maintain the school’s TASS database, including regular data quality and completeness reviews. Support users to optimize database usage and collaborate with the Lead Data Analyst and stakeholders to identify data-driven solutions for decision-making. Create dashboards and high-quality data visualisations, set up and maintain student academic mark books, and develop operational and analytical reporting datasets. Identify and recommend process improvements and automation opportunities; maintain work procedures and technical documentation; escalate software-related issues to providers; support tasks within the IT Services Operations Manager’s direction.

Identify key internal and external data sources and generate insights to inform commercial decision processes. Develop reporting dashboards and datasets for key performance reports supporting strategic partnerships and projects. Support new commercial model development by sourcing, curating, and modelling data for commercial terms, contractual items, and service level indicators. Drive accountability for weekly performance meetings and actions with business owners to improve outcomes; provide weekly supplier performance reporting and scorecard updates; report additional business requirements as needed.

Develop and deliver monitoring, detection, and real-time decision strategies for financial crime systems and services. Implement proactive prevention responses to fraud threats using real-time fraud controls, and contribute to fraud analytics strategy, roadmap, and initiatives. Maximize effectiveness and efficiency of fraud detection solutions by enhancing analytics, detection, and reporting; identify gaps and opportunities to transform how insights are presented and consumed. Collaborate with Functions, Compliance, Risk, and Technology teams to design detection controls aligned to business risk appetite; support the financial crime team with strategy delivery and champion analytical change.