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I’m Ngoc Do, a customer-focused producer and operations professional with 10+ years of experience supporting film/TV and live production workflows.

About

I’m Ngoc Do, a customer-focused producer and operations professional with 10+ years of experience supporting film/TV and live production workflows. I act as the main client contact across project lifecycles—collecting briefs, providing regular updates, handling feedback, and resolving issues to keep service delivery smooth and high-touch.

I also coordinate production and post-production tasks, manage timelines and quality assurance, and support brand/packaging design guideline development with cross-border teams. Alongside logistics, office administration, and set support (including catering and food styling readiness), I bring calm problem-solving in high-pressure environments and strong communication skills that help build long-term trust with clients and stakeholders.

  • 14 years' experience
  • Joined September 2026

Industry experience

  • Media & Entertainment
  • Travel & Hospitality
  • Non-Profit Organization
  • Education
  • Retail
  • Consumer Goods

Work experience· 12 roles

Client Communication / Producer / Operations Support · SPARX* (AVIRTUOS STUDIO)Apr 2023 – Apr 2024 · 1 yr 1 mo

Provided client communication and coordination support through the project lifecycle. Supported production operations, client hospitality, office administration, and coordination between internal teams and production deliverables. Helped ensure alignment on requirements by collecting briefs, sharing updates, and handling feedback to maintain customer satisfaction and smooth service delivery.

Freelance Producer & Project Coordinator · FreelanceOct 2022 – Apr 2026 · 3 yrs 7 mos

Served as producer & project coordinator handling client communications, timelines, quality assurance, and cross-border coordination. Acted as the primary client contact across the project lifecycle—gathered briefs, provided regular updates, handled feedback, and ensured maximum client satisfaction. Supported brand design and product packaging guideline development for internal and partner design teams to maintain visual consistency across deliverables. Coordinated with international design teams and vendors, enforced design guidelines across outputs, and oversaw post-production workflows (TV/Video) and graphic asset readiness to meet deadlines and client standards. Managed office operations and administration tasks including paperwork, office supplies, and travel/logistics coordination. Provided on-set client hospitality and event support, assisted with set support and food styling preparation, and supported live stream production with basic video editing and preparation for live se

Freelance Producer / Production & Client Communications · Freelance (Ho Chi Minh City)Oct 2022 – Sep 2026 · 4 yrs

Worked across end-to-end production coordination and client communication. Acted as a primary client contact for the full project lifecycle—collecting briefs, providing regular updates, handling feedback, and ensuring maximum customer satisfaction. Supported brand design and visual guideline development for internal and partner design teams to maintain consistency across deliverables. Led cross-border coordination with international design teams and vendors (China), streamlining communication and enforcing design standards across assets. Oversaw timeline and quality assurance for post-production workflows (TVC/video, graphic assets), ensuring deadlines and client requirements were met. Managed office operations and administration including daily tasks, paperwork, supplies, and travel/logistics coordination. Provided on-set client hospitality and event support, assisted with set setup and food styling preparation, and supported livestream basics such as simple video editing and sessio

Specialist Producer & Event Coordinator · TAM TRILU C T RAINING CO.Jan 2022 – Jun 2023 · 1 yr 6 mos
Production Assistant / Associate Producer (Client & Producer Support) · Freelance / Ho Chi Minh City projectsJan 2020 – Jan 2022 · 2 yrs 1 mo
Post Production & Operations Specialist · MEC CANICA EFXJan 2020 – Jan 2022 · 2 yrs 1 mo
Specialist Producer & Event Coordinator · TAMTRILUCTION TRAINING CO.Jan 2019 – Jan 2020 · 1 yr 1 mo
Post Producer & Operations Specialist · MECHANICA FXJan 2018 – Jan 2019 · 1 yr 1 mo

Education

Bachelor of Fashion Design · University of Architecture, HCMC2007 – 2015
Bachelor of Fashion Design · University of Architecture, HCMC2007 – 2015

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