Ria nna Laudazzi Conte
I’m a technical writer and content engineer specializing in doc-as-code and developer documentation for enterprise and cloud-native products.
About
I’m a technical writer and content engineer specializing in doc-as-code and developer documentation for enterprise and cloud-native products. Over the years, I’ve helped teams translate complex topics—like observability, APIs, and Kubernetes-based systems—into clear, usable guidance that reduces friction for developers and accelerates feature adoption.
I bring experience from organizations including Elastic, Google, IBM, Alstom, and GE, where I’ve owned documentation strategy, information architecture, and content quality. I also collaborate closely with engineering and UX partners, improving discoverability through structured content, accessibility-aware writing, and pragmatic SEO, while increasingly using AI-assisted authoring and agentic CI/CD workflows to spot documentation gaps and enforce standards.
- 26 years' experience
- Joined September 2026
Skills· 14
Languages
- EnglishAdvanced
- FrenchAdvanced
- ItalianFluent
- GermanIntermediate
Industry experience
- Software & Internet
- Computers & Electronics
- Energy & Utilities
- Financial Services
- Manufacturing
- Professional Services
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Work experience· 9 roles
Integrated AI writing tools and agentic workflows into CI/CD pipelines to detect documentation gaps, validate code samples, and enforce content quality standards. Authored and maintained documentation for observability products such as Kibana and related integrations, turning technical concepts into practical guidance to reduce friction and speed feature adoption. Led greenfield, large-scale documentation work for Elastic Cloud on Kubernetes (ECK) installation and user guides, and refactored content architecture for on-prem Elastic Cloud Enterprise (ECE) to improve discoverability and reduce support load.
Developed an Asset Management documentation wiki for internal software engineers and business analysts, focusing on API and reference content. Collaborated closely with PMs and support engineers to ensure the documentation met operational and engineering needs.
Collaborated with SREs, SWEs, and PMs within the Geodivision to define content roadmaps and information architecture for internal SRE documentation. Coached engineering teams through technical talks on best practices in technical writing. Coordinated usability studies to optimize developer experience and improve content discoverability for Geo internal technical documentation.
Certifications and awards· 12
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