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I’m a retail and store operations professional with experience in customer service, product advice, stock coordination and supervising teams. I’m now looking for remote opportunities in customer support, virtual assistance or e-commerce support. In my current role at Authentic Health Shop, I help customers choose products and support the daily running of the store. I’m organised, comfortable working with Microsoft Word, Excel and PowerPoint, and used to handling customer questions with care. I’ve also taken an AI course and am refreshing my skills with AI tools. I’m keen to keep learning and apply these tools where they can help me work more effectively.…I’m a retail and store operations professional with experience in customer service, product advice, stock coordination and supervising teams. I’m now looking for remote opportunities in customer support, virtual assistance or e-commerce support. In my current role at Authentic Health Shop, I help customers choose products and support the daily running of the store. I’m organised, comfortable working with Microsoft Word, Excel and PowerPoint, and used to handling customer questions with care. I’ve also taken an AI course and am refreshing my skills with AI tools. I’m keen to keep learning and apply these tools where they can help me work more effectively.

KLÁRA BIALÁ

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I’m a retail and store operations professional with experience in customer service, product advice, stock coordination and supervising teams. I’m now looking for remote opportunities in customer support, virtual assistance or e-commerce support. In my current role at Authentic Health Shop, I help customers choose products and support the daily running of the store. I’m organised, comfortable working with Microsoft Word, Excel and PowerPoint, and used to handling customer questions with care. I’ve also taken an AI course and am refreshing my skills with AI tools. I’m keen to keep learning and apply these tools where they can help me work more effectively.…I’m a retail and store operations professional with experience in customer service, product advice, stock coordination and supervising teams. I’m now looking for remote opportunities in customer support, virtual assistance or e-commerce support. In my current role at Authentic Health Shop, I help customers choose products and support the daily running of the store. I’m organised, comfortable working with Microsoft Word, Excel and PowerPoint, and used to handling customer questions with care. I’ve also taken an AI course and am refreshing my skills with AI tools. I’m keen to keep learning and apply these tools where they can help me work more effectively.

Available to hire

I’m a retail and store operations professional with experience in customer service, product advice, stock coordination and supervising teams. I’m now looking for remote opportunities in customer support, virtual assistance or e-commerce support.

In my current role at Authentic Health Shop, I help customers choose products and support the daily running of the store. I’m organised, comfortable working with Microsoft Word, Excel and PowerPoint, and used to handling customer questions with care.

I’ve also taken an AI course and am refreshing my skills with AI tools. I’m keen to keep learning and apply these tools where they can help me work more effectively.

Skills

Experience Level

Expert

Intermediate

Intermediate

Beginner

Language

Slovak

Fluent

English

Advanced

German

Intermediate

Work Experience

Store Manager at Authentic Health Shop

January 1, 2021 - Present

Manage the day-to-day operation of a health food shop and assist customers with product selection. Coordinate sales, stock handling and the presentation of products in store.

Store Manager at Pharm. Dr. Žela Bialá, Lekáreň Pri Kaštieli

July 1, 2014 - September 1, 2021

Managed the operation of a women’s clothing store, including sales and customer advice. Handled deliveries, stock checks, product preparation and customer complaints. Supported sales performance and maintained the store’s product range.

Supervisor at Little Caesars

June 1, 2007 - December 1, 2008

Oversaw daily operations, served customers and trained and supervised new employees.

Supervisor at Hillbilly’s Fried Chicken

September 1, 2005 - December 1, 2006

Organised daily work, handled customer issues and trained new employees.

Education

Bachelor’s degree in Teaching of Academic Subjects: Pedagogy and Psychology at Constantine the Philosopher University in Nitra, Faculty of Education

January 1, 2009 - January 1, 2013

Secondary school leaving examination (Maturita) at Gymnázium arm. gen. L. Svobodu

January 1, 2001 - January 1, 2005

Bachelor’s degree in Teaching of Academic Subjects (Pedagogy and Psychology) at Constantine the Philosopher University in Nitra, Faculty of Education

January 1, 2009 - January 1, 2013

Secondary school leaving examination (Maturita) at Gymnázium arm. gen. L. Svobodu

January 1, 2001 - January 1, 2005

Bachelor’s degree in Teaching of Academic Subjects: Pedagogy and Psychology at Constantine the Philosopher University in Nitra, Faculty of Education

January 1, 2009 - January 1, 2013

Secondary school leaving examination (Maturita) at Gymnázium arm. gen. L. Svobodu

January 1, 2001 - January 1, 2005