I’m Veljko Mitrovic, a digital marketing and communication professional certified in Digital & Social Media Management, based in Sierre. I bring a strong automotive aftersales background, which helps me understand customer needs and turn them into clear, consistent messaging across digital channels. I enjoy building customer-focused strategies that combine analytics, content planning, and commercial thinking—so campaigns are not only creative, but also measurable. From digital audits and online reputation to editorial strategy and KPI-driven campaign proposals, I aim to connect brands with the right audience at the right moment and continuously improve performance.…

Veljko Mitrovic

I’m Veljko Mitrovic, a digital marketing and communication professional certified in Digital & Social Media Management, based in Sierre. I bring a strong automotive aftersales background, which helps me understand customer needs and turn them into clear, consistent messaging across digital channels. I enjoy building customer-focused strategies that combine analytics, content planning, and commercial thinking—so campaigns are not only creative, but also measurable. From digital audits and online reputation to editorial strategy and KPI-driven campaign proposals, I aim to connect brands with the right audience at the right moment and continuously improve performance.…

Available to hire

I’m Veljko Mitrovic, a digital marketing and communication professional certified in Digital & Social Media Management, based in Sierre. I bring a strong automotive aftersales background, which helps me understand customer needs and turn them into clear, consistent messaging across digital channels.

I enjoy building customer-focused strategies that combine analytics, content planning, and commercial thinking—so campaigns are not only creative, but also measurable. From digital audits and online reputation to editorial strategy and KPI-driven campaign proposals, I aim to connect brands with the right audience at the right moment and continuously improve performance.

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Language

French
Fluent
Serbian
Fluent
English
Advanced

Work Experience

Automotive Mechanic at Garage du Nord SA
January 1, 2023 - December 31, 2023
Performed routine maintenance, replaced parts, and diagnosed faults. Identified technical issues and carried out repairs, ensuring vehicles were serviced to required standards and supporting efficient workshop work.
AfterSales Service Advisor at Garage Olympic SA
January 1, 2023 - January 1, 2025
Welcomed, advised, and followed up with customers; coordinated with the workshop and tracked repairs; managed schedules and priorities to support customer satisfaction. Advised on and sold services and maintenance, using customer interactions to identify needs and strengthen retention and service value.
Automotive Mechanic at Garage Urfer SA
January 1, 2021 - January 1, 2023
Performed vehicle servicing, parts replacement, and repairs. Managed workshop operations when the supervisor was absent and supported/mentored an apprentice to help maintain smooth operations and training continuity.

Education

Digital & Social Media Manager (Certificate) at CVPC - Sion
January 1, 2026 - January 1, 2026
Swiss Federal VET Diploma - Auto Mechanic at Garage Montani SA
January 1, 2019 - January 1, 2021
Swiss Federal VET Certificate - Auto at Garage Montani SA
January 1, 2017 - January 1, 2019

Qualifications

Certified in Digital & Social Media Management
January 1, 2026 - September 28, 2026

Industry Experience

Retail, Transportation & Logistics, Manufacturing, Media & Entertainment