NGUYỄN THỊ HỒNG NGỌC
Hi, I’m Nguyễn Thị Hồng Ngọc, a senior business administration student based in District 8, Ho Chi Minh City.
About
Hi, I’m Nguyễn Thị Hồng Ngọc, a senior business administration student based in District 8, Ho Chi Minh City. I enjoy working with people and delivering reliable, friendly service—whether I’m supporting customers at the register, organizing store inventory, or helping a team run smooth shifts.
I’ve built practical experience across retail sales and customer service, as well as social media communication for shop and business pages. I’m also motivated by results: I’ve earned strong quarterly sales recognition and I’m comfortable researching products, answering customer messages quickly, and coordinating tasks to help campaigns and daily operations run effectively.
- 3 years' experience
- Joined September 2026
Languages
- VietnameseFluent
- EnglishBeginner
Industry experience
- Retail
- Financial Services
- Consumer Goods
Work experience· 5 roles
Approached and consulted products to 50–100 customers per day, strengthening product knowledge and executing effective sales. Posted content, managed the fanpage daily, and replied to customer messages with a fast response time (under 2 hours). Continued building sales performance and customer engagement through consistent online and offline activities.
Researched and developed relationships while consulting on financial products and services such as credit, cards, and capital mobilization. Focused on understanding customer needs and providing product-related guidance during the internship period.
Consulted an average of 20–30 customers per day while maintaining strong service quality and customer satisfaction. Assisted with recruiting and training new staff on sales regulations. Managed work schedules and assigned team tasks to ensure smooth shift operations. Supported management of the fanpage and customer message replies, maintaining a response time of under 2 hours.
Education
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