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I’m Ann Mohamed, a trilingual (Arabic, English, Korean) operations and AI/data project leader with 10+ years of experience across medical and technology environments. I bridge business goals with data, AI/NLP, and localization needs—building reliable delivery plans, managing stakeholders, and ensuring quality, compliance, and on-time execution. I enjoy turning complex multilingual information into practical, measurable outcomes: improving customer experience, reducing complaints, and increasing satisfaction and retention while also overseeing data governance, end-to-end project delivery, and training for scalable global support. My background blends project management with marketing and localization/interpretation, which helps me communicate clearly across cultures and teams and deliver solutions that truly fit real customer needs.…I’m Ann Mohamed, a trilingual (Arabic, English, Korean) operations and AI/data project leader with 10+ years of experience across medical and technology environments. I bridge business goals with data, AI/NLP, and localization needs—building reliable delivery plans, managing stakeholders, and ensuring quality, compliance, and on-time execution. I enjoy turning complex multilingual information into practical, measurable outcomes: improving customer experience, reducing complaints, and increasing satisfaction and retention while also overseeing data governance, end-to-end project delivery, and training for scalable global support. My background blends project management with marketing and localization/interpretation, which helps me communicate clearly across cultures and teams and deliver solutions that truly fit real customer needs.

Ann Mohamed Trilingual

Data Scientist, Data Engineer, Project Manager, +2

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I’m Ann Mohamed, a trilingual (Arabic, English, Korean) operations and AI/data project leader with 10+ years of experience across medical and technology environments. I bridge business goals with data, AI/NLP, and localization needs—building reliable delivery plans, managing stakeholders, and ensuring quality, compliance, and on-time execution. I enjoy turning complex multilingual information into practical, measurable outcomes: improving customer experience, reducing complaints, and increasing satisfaction and retention while also overseeing data governance, end-to-end project delivery, and training for scalable global support. My background blends project management with marketing and localization/interpretation, which helps me communicate clearly across cultures and teams and deliver solutions that truly fit real customer needs.…I’m Ann Mohamed, a trilingual (Arabic, English, Korean) operations and AI/data project leader with 10+ years of experience across medical and technology environments. I bridge business goals with data, AI/NLP, and localization needs—building reliable delivery plans, managing stakeholders, and ensuring quality, compliance, and on-time execution. I enjoy turning complex multilingual information into practical, measurable outcomes: improving customer experience, reducing complaints, and increasing satisfaction and retention while also overseeing data governance, end-to-end project delivery, and training for scalable global support. My background blends project management with marketing and localization/interpretation, which helps me communicate clearly across cultures and teams and deliver solutions that truly fit real customer needs.

Available to hire

I’m Ann Mohamed, a trilingual (Arabic, English, Korean) operations and AI/data project leader with 10+ years of experience across medical and technology environments. I bridge business goals with data, AI/NLP, and localization needs—building reliable delivery plans, managing stakeholders, and ensuring quality, compliance, and on-time execution.

I enjoy turning complex multilingual information into practical, measurable outcomes: improving customer experience, reducing complaints, and increasing satisfaction and retention while also overseeing data governance, end-to-end project delivery, and training for scalable global support. My background blends project management with marketing and localization/interpretation, which helps me communicate clearly across cultures and teams and deliver solutions that truly fit real customer needs.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Language

Arabic

Fluent

English

Fluent

Korean

Fluent

Work Experience

Data & AI Project Manager at Hypercnect

December 1, 2023 - Present

Led end-to-end planning and execution of data-centric and AI-driven projects, including scope definition, timelines, budgets, resourcing, and risk management. Collaborated with internal stakeholders, clients, engineers, linguists, and QA teams to define requirements, success criteria, and execution strategies. Managed multilingual data pipelines for AI/NLP use cases (data collection, annotation, validation, and QA). Implemented and enforced data governance frameworks to ensure data quality, integrity, security, and regulatory/industry compliance. Used analytics and business intelligence to support decision-making, optimize workflows, and improve operational efficiency through regular status reviews, reporting, and stakeholder communication. Supported AI-driven products through localization, language data strategy, and high-quality training datasets for global markets.

Customer Experience (CX) Operations Manager / Project Manager / Translator-Content Moderator at Hypercnect (acquired by Match Group)

October 1, 2017 - June 1, 2023

Managed full project lifecycle from initiation to closure, including scope definition, resourcing, budget management, and risk mitigation. Led teams to deliver complex projects on time and within budget while adhering to quality standards and stakeholder expectations. Applied Agile methods to improve visibility, adaptability, and cross-team collaboration. Provided accurate translations and content moderation to ensure linguistic and cultural relevance across multiple applications (Hakunа, Azar). Served as spearhead for customer-centric strategies, achieving measurable improvements in customer satisfaction and reductions in complaints/churn, while increasing retention. Provided training, guidance, and performance feedback to a team of customer service representatives; facilitated customer journey mapping to identify pain points and implement improvements.

Marketing Manager / Medical Coordinator / Interpreter at JK Plastic Surgery Hospital

October 1, 2016 - October 1, 2017

Coordinated seamless international patient care and medical coordination for foreign patients, overseeing medical travel logistics, appointment coordination, language assistance, and cultural sensitivity. Acted as liaison between patients, healthcare providers, insurance providers, and travel agencies to ensure effective cross-cultural communication and comprehension of medical procedures and treatment options. Produced marketing content (blog posts, videos, infographics) to engage target audiences and increase website traffic. Performed market analysis using insights to optimize marketing efforts and improve customer experience metrics, including reducing complaints and increasing retention. Provided top-level customer service in challenging situations and delivered expert oral interpretation during consultations to maintain real-time understanding with native speakers.

Marketing Manager / International Medical Coordinator / Interpreter at Seoul National University Hospital

October 1, 2015 - October 1, 2016

Delivered medical travel coordination for international patients, including precise appointment scheduling, detailed logistics management, and essential language assistance. Ensured culturally sensitive support for diverse patients and built collaboration with multidisciplinary medical teams, insurance providers, and reputable travel agencies to create seamless patient experiences. Developed and executed data-driven marketing strategies targeting international patient markets, driving substantial growth in patient inflow, surge in conversion rates, and reduced customer acquisition expenses. Acted as a diplomatic liaison to establish clear communication channels and mutual understanding of complex medical procedures and treatment options, enabling effective cross-language operations.

Trilingual Translator/Interpreter/Localization Manager at Worldwide Trilingual Korean ↔ Arabic/English translation agencies (e.g., Wikipedia, The Language Doctors)

October 1, 2015 - October 1, 2017

Provided translation and interpretation services while maintaining cultural integrity and accuracy across Arabic, English, and Korean. Supported multilingual communication for clients in legal, medical, and business contexts, including on-site interpretation for international customers. Collaborated with clients to understand specific needs and deliver customized localization solutions. Assisted in language training for employees to strengthen language skills and cross-cultural communication.

Ground Crew / Interpreter (Intern) at EgyptAir

June 1, 2015 - September 1, 2015

Collaborated with flight crews, pilots, and maintenance teams to ensure safe and punctual arrivals, departures, and turnaround operations. Conducted pre-flight and post-flight inspections including fueling, loading, and baggage handling in compliance with aviation regulations. Managed ground support equipment and coordinated with air traffic control to optimize runway usage and minimize congestion. Provided interpretation for international passengers, facilitating smooth check-in, security procedures, and boarding processes. Served as liaison between airport staff, passengers, and customs officials; participated in emergency response training and exercises.

Business Manager / Interpreter / Translator (Intern) at LG Egypt

April 1, 2014 - September 1, 2014

Speared the development and execution of a business strategy that secured new local, regional, and national business opportunities. Tailored strategies to existing client needs to improve satisfaction and loyalty. Built a comprehensive business development database to streamline performance evaluation and organize critical client information. Provided technical interpretation for Korean engineers in the construction industry, translating technical documentation and local construction code-related instructions. Coordinated internal business operations to improve efficiency and cost-effectiveness while maintaining competitive advantage.