Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

I am a customer relationship and sales specialist with more than three years of experience helping customers find the right solutions and building strong, long-term relationships. In my current role with Transcom on the Sixt operation, I manage customer inquiries, recommend vehicle rental options, and maintain a conversion rate of more than 16% through consultative sales. I am comfortable communicating by phone, email, and live chat, and I use Salesforce CRM to organize customer interactions and support excellent service.…I am a customer relationship and sales specialist with more than three years of experience helping customers find the right solutions and building strong, long-term relationships. In my current role with Transcom on the Sixt operation, I manage customer inquiries, recommend vehicle rental options, and maintain a conversion rate of more than 16% through consultative sales. I am comfortable communicating by phone, email, and live chat, and I use Salesforce CRM to organize customer interactions and support excellent service.

Hamza Jbeniani

Media Coordinator, Social Media Manager, Community Manager, +2





I am a customer relationship and sales specialist with more than three years of experience helping customers find the right solutions and building strong, long-term relationships. In my current role with Transcom on the Sixt operation, I manage customer inquiries, recommend vehicle rental options, and maintain a conversion rate of more than 16% through consultative sales. I am comfortable communicating by phone, email, and live chat, and I use Salesforce CRM to organize customer interactions and support excellent service.…I am a customer relationship and sales specialist with more than three years of experience helping customers find the right solutions and building strong, long-term relationships. In my current role with Transcom on the Sixt operation, I manage customer inquiries, recommend vehicle rental options, and maintain a conversion rate of more than 16% through consultative sales. I am comfortable communicating by phone, email, and live chat, and I use Salesforce CRM to organize customer interactions and support excellent service.

Available to hire

I am a customer relationship and sales specialist with more than three years of experience helping customers find the right solutions and building strong, long-term relationships. In my current role with Transcom on the Sixt operation, I manage customer inquiries, recommend vehicle rental options, and maintain a conversion rate of more than 16% through consultative sales. I am comfortable communicating by phone, email, and live chat, and I use Salesforce CRM to organize customer interactions and support excellent service.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Language

Arabic

Fluent

English

Advanced

French

Advanced

Work Experience

Sales & Customer Service Agent at TRANSCOM (SIXT Operation)

February 1, 2024 - Present

Prospect and convert customer inquiries into high-value vehicle rental bookings while maintaining a 16%+ conversion rate through consultative sales techniques. Manage a portfolio of customer accounts and advise customers on rental solutions based on their needs, preferences, and budget. Collaborate with internal teams to resolve complex customer issues while maintaining high service standards.

Sales Agent at CONCENTRIX

August 1, 2023 - January 1, 2024

Prospected and converted hesitant leads into customers by providing tailored solutions aligned with their needs. Exceeded sales targets while managing multiple priorities in a fast-paced, customer-focused environment. Demonstrated strong product knowledge and adaptability during customer-facing conversations.