Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

I’m Melissa Chan, a social media manager and content creator based in Newcastle upon Tyne, where I plan, film, edit and publish engaging short-form content for Instagram, TikTok and Facebook. I run my own established social channels and work directly with brands and PR agencies, turning campaign briefs and trends into scroll-stopping Reels, Stories and caption-ready copy. With over 20 years of experience in customer-facing hospitality, I bring a people-first approach to every post—thinking about the audience, the venue experience and what will genuinely resonate with local communities. From fast-paced venue operations to mobile on-location filming and quick, social-first editing, I’m confident creating content that’s both creative and effective, using insights and analytics to keep improving.…I’m Melissa Chan, a social media manager and content creator based in Newcastle upon Tyne, where I plan, film, edit and publish engaging short-form content for Instagram, TikTok and Facebook. I run my own established social channels and work directly with brands and PR agencies, turning campaign briefs and trends into scroll-stopping Reels, Stories and caption-ready copy. With over 20 years of experience in customer-facing hospitality, I bring a people-first approach to every post—thinking about the audience, the venue experience and what will genuinely resonate with local communities. From fast-paced venue operations to mobile on-location filming and quick, social-first editing, I’m confident creating content that’s both creative and effective, using insights and analytics to keep improving.

Melissa Chan

Social Media Manager, Content Creator, Content Producer, +2





I’m Melissa Chan, a social media manager and content creator based in Newcastle upon Tyne, where I plan, film, edit and publish engaging short-form content for Instagram, TikTok and Facebook. I run my own established social channels and work directly with brands and PR agencies, turning campaign briefs and trends into scroll-stopping Reels, Stories and caption-ready copy. With over 20 years of experience in customer-facing hospitality, I bring a people-first approach to every post—thinking about the audience, the venue experience and what will genuinely resonate with local communities. From fast-paced venue operations to mobile on-location filming and quick, social-first editing, I’m confident creating content that’s both creative and effective, using insights and analytics to keep improving.…I’m Melissa Chan, a social media manager and content creator based in Newcastle upon Tyne, where I plan, film, edit and publish engaging short-form content for Instagram, TikTok and Facebook. I run my own established social channels and work directly with brands and PR agencies, turning campaign briefs and trends into scroll-stopping Reels, Stories and caption-ready copy. With over 20 years of experience in customer-facing hospitality, I bring a people-first approach to every post—thinking about the audience, the venue experience and what will genuinely resonate with local communities. From fast-paced venue operations to mobile on-location filming and quick, social-first editing, I’m confident creating content that’s both creative and effective, using insights and analytics to keep improving.

Available to hire

I’m Melissa Chan, a social media manager and content creator based in Newcastle upon Tyne, where I plan, film, edit and publish engaging short-form content for Instagram, TikTok and Facebook. I run my own established social channels and work directly with brands and PR agencies, turning campaign briefs and trends into scroll-stopping Reels, Stories and caption-ready copy.

With over 20 years of experience in customer-facing hospitality, I bring a people-first approach to every post—thinking about the audience, the venue experience and what will genuinely resonate with local communities. From fast-paced venue operations to mobile on-location filming and quick, social-first editing, I’m confident creating content that’s both creative and effective, using insights and analytics to keep improving.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Language

English

Fluent

Work Experience

Social Media Manager at No Limits Padel

January 1, 2026 - Present

Create social content, captions and promotional posts for a local sports business. Support content planning around venue news, events and community activity to build local awareness and engagement.

Content Creator & Social Media Manager at Self-employed / @raisinglittlesheks_

January 1, 2020 - Present

Plan, film, edit and publish Reels, Stories and short-form videos. Develop creative concepts from trends, audience interests and campaign briefs, and write captions and promotional copy. Manage content calendars, posting schedules, approvals, amendments and campaign deadlines. Liaise with brands and PR agencies from brief to delivery and invoicing, and maintain ongoing relationships. Monitor performance and use insights to refine future content and improve engagement.

Company Director at China Garden Blyth Limited

January 1, 2014 - December 31, 2023

Co-managed day-to-day operations including staff coordination, bookkeeping, stock control, supplier management and customer service in a busy hospitality business. Handled customer communication and helped ensure the business ran efficiently and consistently.

Manager at Sea Palace Chinese Takeaway, Whitley Bay

January 1, 2006 - December 31, 2014

Managed front-of-house operations including orders, payments and customer service, while supporting the daily running of the business.