Liezel Gamboa
I’m Liezel Gamboa, a customer-service and training professional with over 20 years of experience across banking, director inquiries, insurance, and training center environments.
About
I’m Liezel Gamboa, a customer-service and training professional with over 20 years of experience across banking, director inquiries, insurance, and training center environments. I’m known for being detail-oriented, professional, and clear in both written and verbal communication—helping participants and clients feel supported and confident throughout every interaction.
I also bring creative and marketing support through my freelance graphic design and social media management experience, including planning and optimizing social media campaigns and producing on-brand visual materials. Whether coordinating trainings, handling customer concerns, or managing content and schedules, I aim to deliver accurate results, timely support, and positive, long-term relationships.
- 21 years' experience
- Joined October 2026
Skills· 7
Languages
- EnglishAdvanced
Industry experience
- Financial Services
- Education
- Real Estate & Construction
- Media & Entertainment
- Professional Services
Work experience· 12 roles
Designed and managed on-brand visual content across social media platforms to drive audience engagement and brand visibility. Planned and scheduled social media campaigns and collaborated with clients to deliver creative solutions aligned with marketing objectives.
Coordinated training participation and billing by registering participants, generating invoices, and monitoring company payments. Liaised with trainers about schedules and training materials, uploaded materials to the Student Management System (SMS), monitored student headcounts per intake and class schedules, and handled attendance tracking and reporting. Sent confirmation and reminder emails to trainers and participants, issued attendance certificates as needed, and prepared and submitted monthly CPD course headcount reports to Finance.
Coordinated company participants for registrations, invoices, and monitoring of company payments. Liaised with trainers regarding schedules and training materials, uploaded materials to the Student Management System (SMS), and monitored student headcounts per intake. Managed attendance confirmation and reminders via email, issued attendance certificates, and prepared and submitted monthly CPD course headcount reports to Finance.
Education
Certifications and awards· 40
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