BK

Bruna Kinjo

Available to hire

I’m a Sydney-based marketing and content professional with international experience and real customer insight.

About

I’m a Sydney-based marketing and content professional with international experience and real customer insight. With a background across Australia, Japan, and Brazil, I combine social media execution, content creation, email marketing, and brand storytelling to help businesses attract the right audience and deliver a premium customer experience.

I’m also multilingual (PT, EN, JP, ES, IT), which strengthens my cross-cultural communication for community engagement and customer acquisition. Alongside content tools like Canva and CapCut, I bring commercial awareness from both marketing roles and hospitality operations—so my work focuses on both creative storytelling and measurable, revenue-focused outcomes.

  • 8 years' experience
  • Joined October 2026

Languages

  • PortugueseFluent
  • EnglishAdvanced
  • JapaneseAdvanced
  • Spanish; CastilianAdvanced
  • ItalianIntermediate

Industry experience

  • Media & Entertainment
  • Education
  • Retail
  • Travel & Hospitality
  • Professional Services

Work experience· 5 roles

Supervisor - Guest Experience & Operations · InterContinental Sydney Double BayJun 2025 – Aug 2026 · 1 yr 3 mos

Delivered premium guest experiences while supporting operations and team coordination. Created guest-facing visual materials and personalised collateral using Canva. Supported guest-experience improvements, upselling, and revenue-focused initiatives through service flow and communication with internal teams.

Food & Beverage Supervisor · InterContinental Hotels & ResortsNov 2024 – Apr 2025 · 6 mos

Supported high-volume premium dining operations and team performance in a luxury resort environment. Delivered personalised guest experiences and supported service flow, communication, and upselling to improve guest satisfaction and business outcomes.

Social Media & Marketing Assistant · Phone LabMay 2023 – Sep 2024 · 1 yr 5 mos

Supported customer acquisition across social media and email marketing. Managed social activity to strengthen visibility and attract potential customers. Created digital content and supported email communications for promotional objectives aligned with growth and retention goals.

Marketing Assistant & Content Creator · IB GroupJan 2019 – Dec 2023 · 5 yrs
Marketing & Social Media Assistant · O BoticárioApr 2017 – Dec 2018 · 1 yr 9 mos

Education

Tecnólogo in Marketing (Marketing degree) · FMU - Centro Universitário das Faculdades Metropolitanas Unidas2030 – 2025
Google Digital Marketing & E-commerce Professional Certificate (in progress) · Google2030 – 2026

Certifications and awards

Google Digital Marketing & E-commerce Professional Certificate (in progress)2030 – 2026

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