Kathleen Skogsberg
I’m Kathleen Skogsberg, an operations and e-commerce support professional with 10+ years of experience partnering with executives, coordinating vendors, and keeping projects moving from research to completion.
About
I’m Kathleen Skogsberg, an operations and e-commerce support professional with 10+ years of experience partnering with executives, coordinating vendors, and keeping projects moving from research to completion. I’m especially comfortable in remote, deadline-driven settings where clear communication, accurate documentation, and follow-through make the biggest difference.
I also support marketing and small-business growth by using AI-assisted tools for research, drafting, and website content development. From managing AR/AP workflows and customer account issue resolution to building Excel trackers and refining business messaging, I focus on turning complex information into organized, actionable next steps for stakeholders.
- 13 years' experience
- Joined October 2026
Industry experience
- Retail
- Financial Services
- Professional Services
Work experience· 8 roles
Managed research-heavy AR projects independently in a remote setting, organizing documentation, tracking deadlines, and communicating clear updates and next steps to stakeholders. Analyzed approximately $43,800 in Chewy audit claims and $16,000 in Walmart spoilage deductions while also tracking additional claims exceeding $8,000. Developed website content and structure for Northshore Recoveries using an AI-assisted website builder, then reviewed and refined messaging for clarity and professionalism.
Managed research-heavy retailer deduction and accounts receivable projects independently in a remote setting. Analyzed audit claims and retailer deductions (including Chewy audit claims and Walmart spoilage deductions), tracked additional claim activity, and maintained clear documentation and stakeholder updates. Supported resolution workflows by organizing evidence, monitoring deadlines, and communicating next steps. Also developed website content and structure for Northshore Recoveries using an AI-assisted website builder and refined messaging for clarity and professionalism.
Managed research-heavy retailer deduction and accounts receivable projects independently, organizing documentation, tracking deadlines, and communicating clear updates to stakeholders. Analyzed approximately $43,800 in Chewy audit claims and $16,000 in Walmart spoilage deductions while tracking additional claims exceeding $8,000. Developed website content and structure for Northshore Recoveries using an AI-assisted website builder, and reviewed/refined messaging for clarity and professionalism.
Education
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