I’m Elena, an experienced project and operations manager with 8+ years coordinating complex, high-volume, deadline-driven projects across creative, localization, and SEO teams. I’ve led end-to-end delivery for 15+ concurrent initiatives, aligning roadmaps, schedules, budgets, risks, and stakeholder communications while keeping workstreams efficient and predictable. I enjoy turning business goals into clear briefs and actionable plans, mentoring other project managers, and strengthening workflows through SOPs and continuous process improvement. With hands-on experience managing multilingual content production and localization at scale (up to 14 languages), I’m comfortable working across Agile/Scrum, Kanban, and Waterfall environments, coordinating international teams across time zones, and using AI tools to boost analysis, documentation, and productivity.…

Elena Sab eva

I’m Elena, an experienced project and operations manager with 8+ years coordinating complex, high-volume, deadline-driven projects across creative, localization, and SEO teams. I’ve led end-to-end delivery for 15+ concurrent initiatives, aligning roadmaps, schedules, budgets, risks, and stakeholder communications while keeping workstreams efficient and predictable. I enjoy turning business goals into clear briefs and actionable plans, mentoring other project managers, and strengthening workflows through SOPs and continuous process improvement. With hands-on experience managing multilingual content production and localization at scale (up to 14 languages), I’m comfortable working across Agile/Scrum, Kanban, and Waterfall environments, coordinating international teams across time zones, and using AI tools to boost analysis, documentation, and productivity.…

Available to hire

I’m Elena, an experienced project and operations manager with 8+ years coordinating complex, high-volume, deadline-driven projects across creative, localization, and SEO teams. I’ve led end-to-end delivery for 15+ concurrent initiatives, aligning roadmaps, schedules, budgets, risks, and stakeholder communications while keeping workstreams efficient and predictable.

I enjoy turning business goals into clear briefs and actionable plans, mentoring other project managers, and strengthening workflows through SOPs and continuous process improvement. With hands-on experience managing multilingual content production and localization at scale (up to 14 languages), I’m comfortable working across Agile/Scrum, Kanban, and Waterfall environments, coordinating international teams across time zones, and using AI tools to boost analysis, documentation, and productivity.

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Language

Bulgarian
Fluent
English
Advanced
French
Advanced

Work Experience

Senior Project Manager - Language Bear Ltd at LanguageBear Ltd
April 1, 2019 - July 1, 2026
Owned end-to-end project execution across scope, roadmap, scheduling, resources, budget, risks, quality, and stakeholder communication. Managed 15+ concurrent projects across multiple clients and time zones, overseeing high-volume multilingual content production (up to 500,000 words/month) across gaming, fintech, finance, SaaS, and logistics in up to 14 languages. Led and mentored project managers, balancing capacity, priorities, KPIs, delivery quality, deadlines, accountability, and escalations while maintaining high client retention. Coordinated workflows involving writers, translators, editors, and external freelancers—managing briefs, assignments, reviews, revisions, dependencies, and final delivery. Worked across Agile/Scrum, Kanban, and Waterfall approaches, running weekly planning and production meetings, providing concise daily/weekly status reports, resolving blockers and dependencies, and improving operational efficiency through SOPs and scalable delivery practices.
Project Manager - Futuretech International Ltd at Futuretech International Ltd
April 1, 2018 - April 1, 2019
Managed projects across scope, roadmaps, budgets, timelines, deliverables, and stakeholder requirements, coordinating teams and resources to ensure high-quality, timely delivery and strong customer experience. Served as a primary stakeholder contact, providing proactive updates and resolving project risks and issues. Monitored progress, dependencies, and deadlines to keep projects aligned with business goals, maintained project documentation, and supported smooth communication between internal teams and external stakeholders.
Customer Service Representative at Sixty KLD ltd
July 1, 2015 - September 1, 2017
Managed customer requests and complex service issues via phone and email, ensuring timely resolution and adherence to agreed KPIs. Coordinated with internal teams to investigate issues, identify solutions, and maintain service quality and customer satisfaction. Documented customer interactions, issues, resolutions, and follow-up actions.

Education

Bachelor's degree in International Relations and Affairs at University of National and World Economy, Sofia
January 1, 2011 - January 1, 2015

Qualifications

Jira Core Concepts and Advanced Features (Pearson)
May 1, 2017 - October 9, 2026
Introduction to E-Commerce (Pearson)
May 1, 2016 - July 1, 2016
Web Development with PHP & MySQL (Pearson)
March 1, 2016 - June 1, 2016

Industry Experience

Media & Entertainment, Financial Services, Gaming, Software & Internet, Transportation & Logistics, Professional Services