Shibang In Hakati
I’m a customer support professional with 3+ years of experience helping customers with queries, resolving issues, and following service processes while maintaining a friendly and professional approach.
About
I’m a customer support professional with 3+ years of experience helping customers with queries, resolving issues, and following service processes while maintaining a friendly and professional approach. I handle customer concerns through assigned support channels, share accurate information, and escalate more complex cases using a clear, documented process.
I’m also building my career in web design, with completed coursework covering foundational HTML, CSS, Bootstrap, and responsive web design. I enjoy creating clean, user-friendly web pages and have developed responsive portfolio-style projects with components like navigation bars, hero banners, service cards, galleries, and contact forms—always testing across different screen sizes to improve spacing, alignment, and usability.
- 5 years' experience
- Joined October 2026
Languages
- EnglishFluent
- HindiAdvanced
- BengaliAdvanced
Industry experience
- Professional Services
Work experience
Handled customer queries through assigned support channels while maintaining a professional and helpful tone. Investigated customer concerns, provided accurate information, and escalated complex issues according to process. Maintained clear case notes and followed quality, productivity, and customer service guidelines. Collaborated with team members and supervisors to support timely issue resolution and effective service delivery.
Education
Hire Shibang In Hakati today
Post a job and invite Shibang, or contact them directly. No hidden commission.