Petek Özel oğlu
I’m Petek Özel oğlu, a creative and solutions-focused content creator who loves blending brand storytelling with great customer experience.
About
I’m Petek Özel oğlu, a creative and solutions-focused content creator who loves blending brand storytelling with great customer experience. Since founding my own café business, I’ve been hands-on with daily operations while developing social media content ideas and campaigns that speak to real customer needs.
Previously, I led teams at Starbucks—from barista to store manager—where I strengthened my problem-solving, communication, and time management in a fast-paced retail environment. Today, I focus on short-form video and Reels concepts, community engagement, and content planning, using tools like CapCut and Canva to turn brand identity into engaging online stories.
- 8 years' experience
- Joined October 2026
Languages
- TurkishFluent
- EnglishBeginner
Industry experience
- Retail
- Media & Entertainment
- Travel & Hospitality
Work experience
Managed daily café operations and owned the customer experience. Developed social media content concepts and campaign ideas to increase brand visibility and customer engagement. Worked on product presentation, brand identity, and day-to-day customer communications, ensuring consistent service and a clear brand voice. Created marketing approaches to support growth and strengthen community connection around the café.
Led store operations and coordinated team activities while progressing from barista to shift supervisor and then store manager. Supported training, shift scheduling, and customer satisfaction; monitored sales performance and inventory to meet operational targets. Strengthened decision-making, problem-solving, and communication in a high-pace environment, with a consistent focus on delivering a smooth customer experience.
Education
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