Amanda Marks
I’m Amanda Marks, a franchisee and customer-focused business leader with extensive management experience across multiple Subway locations.
About
I’m Amanda Marks, a franchisee and customer-focused business leader with extensive management experience across multiple Subway locations. I’ve led teams of up to 75 people, trained managers and staff, and consistently delivered excellent service while building strong relationships with both regular customers and new guests. I’m also recognized for results—growing sales by 10%, maintaining strong food and labor performance, and supporting smooth daily operations across 6 locations.
Beyond operations, I combine marketing and communication skills to help brands grow. I developed a large TikTok following to promote Subway(115k followers), handled customer communication and complaint resolution, and managed key business reporting and finance responsibilities such as QuickBooks profit and loss statements. Previously, I worked at US Bank as a Collector 3, where I advanced quickly through persistence and public-speaking strength—skills I now apply to leadership, marketing, and business growth.
I started a TikTok channel (@amarx76) in 2020, filming videos of remodels and day in the lives. Life of a subway franchisee. I signed deals with multiple companies for videos. My largest deal was with Subway Corporate. I worked with them for 5 years. Worked directly with marketing team, the FAF team, etc.
- 13 years' experience
- Joined October 2026
Industry experience
- Retail
- Financial Services
- Media & Entertainment
Work experience· 4 roles
Created and promoted content using TikTok to support brand presence and marketing goals.
Owned and operated multiple Subway locations, managing up to 75 team members over several years. Responsible for hiring, scheduling, and inventory across 6 locations while maintaining weekly food and labor costs. Managed business reporting including QuickBooks profit and loss statements and related financial responsibilities. Maintained ServSafe certification and ensured service quality on both front line and kitchen operations. Handled customer communications and issue resolution in person and via online complaints, while collaborating with store managers and Subway corporate to learn, improve, and grow the business. Also led marketing efforts, including building a large TikTok audience to promote and sell the Subway brand.
Collected payments using strong persistence and communication techniques. Advanced quickly to Collector 3 for effectiveness in collection strategy, customer/public-facing communication, and reliable performance.
Education
Certifications and awards
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