Happiness PatricK

Managed Facebook and Instagram pages and increased engagement through content creation, timely replies to customer DMs, and consistent community interaction. Responded to customer inquiries within about 2 hours and scheduled posts using Meta Business Suite while tracking growth metrics. Supported brand growth by helping increase followers from about 200 to 1.2k within 30 days through content and engagement strategies.

Handled customer inquiries via WhatsApp and Instagram, ensuring professional communication and follow-ups. Organized daily tasks and schedules using Google Calendar, and provided administrative support including data entry, research, and follow-up coordination to keep daily operations running smoothly.