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Yaseer Ahmed Syed

Available to hire

I’m an AI/ML Engineer focused on building real-world Generative AI and Agentic AI systems—especially LLM applications with RAG, semantic search, and tool calling.

About

I’m an AI/ML Engineer focused on building real-world Generative AI and Agentic AI systems—especially LLM applications with RAG, semantic search, and tool calling. Over the past several years, I’ve designed and implemented pipelines that connect model outputs to production data like logs, monitoring signals, and enterprise APIs so troubleshooting and knowledge retrieval become faster and more reliable.

I enjoy bridging ML engineering with production engineering: creating deployable services, setting up observability and monitoring, and applying MLOps/LLMOps practices to keep systems stable at scale. From incident analysis and intelligent troubleshooting workflows to time-series forecasting with deep learning, I consistently turn complex data and ML capabilities into practical, production-ready solutions.

  • 5 years' experience
  • Joined October 2026

Industry experience

  • Financial Services
  • Software & Internet
  • Healthcare

Work experience· 4 roles

AI/ML Engineer · RBC, CanadaNov 2024 – Present · 2 yrs 1 mo

Developed AI-powered incident analysis and automation workflows using Python, LLMs, RAG, and LangGraph to analyze production logs, identify critical error patterns, and retrieve historical incident resolutions. Built RAG pipelines with embeddings and contextual retrieval for incident insights and resolution recommendations. Implemented agentic workflows (LangChain/LangGraph) to orchestrate multi-step investigations, integrating MCP/tool calling with ServiceNow REST APIs for enriched operational context. Created log ingestion and preprocessing pipelines (Filebeat/Winlogbeat), and delivered scalable Python/Flask REST APIs for semantic retrieval and recommendations. Used Dynatrace and Azure Monitor for observability and root-cause analysis, improving operational reliability. Supported Docker deployments and CI/CD/LLMOps practices for production readiness and consistent releases.

Systems Engineer – Machine Learning · TCS, IndiaAug 2022 – Nov 2024 · 2 yrs 4 mos

Built and evaluated LSTM-based deep learning models for speculative purchasing pattern detection and time-series demand forecasting using historical healthcare purchasing data. Designed and maintained automated Dataiku ML pipelines for data ingestion, cleansing, transformation, validation, and preparation. Performed time-series feature engineering and compared LSTM vs Prophet forecasting models for trend analysis and predictive performance. Developed Python and Flask REST APIs to serve real-time model predictions to enterprise applications. Applied MLOps practices across training, validation, deployment, and monitoring. Optimized SQL queries/indexing and improved backend processing, achieving performance gains, and deployed ML-integrated services on cloud infrastructure in collaboration with cross-functional teams.

Python Program Analyst · Cognizant, IndiaFeb 2022 – Aug 2022 · 7 mos

Developed Python/Flask prediction services by integrating serialized ML models into business applications using reusable API endpoints. Prepared structured SQL datasets, added input validation, transformed inference outputs into actionable analytics, and performed API/system integration testing. Supported backend automation, debugging, and documentation for ML-enabled reporting and operational workflows.

Software Engineer Trainee · DXC, IndiaApr 2021 – Jan 2022 · 10 mos

Education

B.Tech – Mechanical Engineering · Kakatiya Institute of Technology and Science2017 – 2021

Certifications and awards

Microsoft Certified: Azure Fundamentals (AZ-900)2030 – 2026
Microsoft Certified: Azure Fundamentals (AZ-900)2030 – 2026

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