Jecinta Linus
I’m Jecinta Linus, a customer-focused professional with experience in sales and spa hospitality, where I help clients feel comfortable, listened to, and well cared for.
About
I’m Jecinta Linus, a customer-focused professional with experience in sales and spa hospitality, where I help clients feel comfortable, listened to, and well cared for. I manage client bookings, greet guests warmly, and make sure each visit runs smoothly by preparing rooms, equipment, and supplies ahead of time.
I’m also skilled at handling customer enquiries across phone, email, chat, and social media. With strong communication, active listening, empathy, and calm problem-solving, I handle concerns courteously and follow up to maintain positive relationships. I’m fluent in English, Igbo, and Hausa, and I learn new tools quickly to deliver excellent customer experiences.
- 4 years' experience
- Joined October 2026
Languages
- EnglishFluent
- IgboFluent
- HausaFluent
Industry experience
- Healthcare
- Travel & Hospitality
- Retail
- Professional Services
Work experience
Managed client bookings and delivered attentive, professional service to a steady flow of customers. Listened to client needs and preferences, then recommended suitable treatments and next steps. Handled client concerns calmly and courteously to keep every visit positive. Prepared rooms, equipment, and supplies to support smooth daily operations, and worked with the team to maintain high service standards in a busy environment.
Welcomed and assisted guests in a hospitality environment, ensuring comfort and satisfaction through clear communication and attention to detail. Helped organize and monitor supplies and products for daily operations. Worked effectively as part of a team while maintaining professional service standards.
Assisted customers with product selection by providing friendly, professional advice. Answered questions and resolved concerns quickly and politely. Handled cash transactions accurately and supported stock organization and record keeping, strengthening my communication and customer-service skills.
Certifications and awards
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