Sofia Fotaki

Available to hire

I’m Sofia Fotaki, a Product Designer based in London with 12 years of design experience, including 5+ years building digital products across B2B SaaS and B2C platforms on desktop, iOS, and Android.

About

I’m Sofia Fotaki, a Product Designer based in London with 12 years of design experience, including 5+ years building digital products across B2B SaaS and B2C platforms on desktop, iOS, and Android. I specialize in interaction design, information architecture, design systems, and accessibility, and I enjoy using AI-assisted workflows from discovery through delivery.

Recently, I led the 0→1 design of the Marriage Menu experience for a leading Muslim marriage app, partnering closely with Product, Engineering, and Growth to drive measurable outcomes—like a +12% increase in Menu revenue within two weeks of rollout. I also redesigned onboarding to improve conversions and retention, run A/B tests to guide decisions, and strengthen cross-functional collaboration by introducing more structured research, ticketing, and handoff practices.

  • 4 years' experience
  • Joined October 2026

Industry experience

  • Software & Internet
  • Education
  • Energy & Utilities

Work experience

Product Designer · MuzzJan 2025 – Oct 2026 · 1 yr 10 mos

Led 0→1 design for the Marriage Menu experience, shaping product strategy and delivering end-to-end UX in close collaboration with Product, Engineering, and Growth. Achieved a +12% increase in Menu revenue within two weeks of rollout to 21M+ users. Ran A/B testing on a redesigned push notification onboarding flow, delivering +6.8% uplift in sign-up conversions and +4.5% returning-user engagement. Designed interaction patterns for the high-frequency new profile discovery journey to improve clarity and reduce friction. Improved the design team’s workflow by introducing structured ticketing and handoff processes to increase efficiency and consistency across cross-functional delivery.

Product Designer · Visualist appJul 2021 – May 2024 · 2 yrs 11 mos
Service & UX Designer · PicloFeb 2021 – Jun 2021 · 5 mos

Led cross-functional UX initiatives across a complex B2B platform, partnering with Product and Engineering to improve usability, navigation, and feature adoption. Conducted qualitative research and usability studies, translating insights into product recommendations and roadmap decisions. Redesigned registration and onboarding to streamline the user journey and contributed to a 15% increase in retention. Enhanced collaboration between Design, Product, and Engineering by embedding research and UX practices into product decision-making.

Education

Master of Arts - Graphic Communication Design · Central Saint Martins2018 – 2020
BA (Hons) - Graphic Design · University of Portsmouth2010 – 2013

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