I’m a Senior Site Reliability & DevOps Engineer with about 9 years of hands-on experience running and improving Kubernetes-based platforms in production. I focus on reliability engineering—building SLOs/SLIs, applying error-budget practices, and leading incident response with thorough postmortems to drive concrete corrective actions. I enjoy bridging deep cloud operations with automation: improving observability using tools like Prometheus/Grafana/ELK and implementing platform automation to reduce deployment and database provisioning time significantly. My background spans AWS/Azure and Kubernetes operations, capacity planning, disaster recovery, and building reusable infrastructure modules and automation for faster, safer releases.…

Amir Hosein Taghizad Khochai

I’m a Senior Site Reliability & DevOps Engineer with about 9 years of hands-on experience running and improving Kubernetes-based platforms in production. I focus on reliability engineering—building SLOs/SLIs, applying error-budget practices, and leading incident response with thorough postmortems to drive concrete corrective actions. I enjoy bridging deep cloud operations with automation: improving observability using tools like Prometheus/Grafana/ELK and implementing platform automation to reduce deployment and database provisioning time significantly. My background spans AWS/Azure and Kubernetes operations, capacity planning, disaster recovery, and building reusable infrastructure modules and automation for faster, safer releases.…

Available to hire

I’m a Senior Site Reliability & DevOps Engineer with about 9 years of hands-on experience running and improving Kubernetes-based platforms in production. I focus on reliability engineering—building SLOs/SLIs, applying error-budget practices, and leading incident response with thorough postmortems to drive concrete corrective actions.

I enjoy bridging deep cloud operations with automation: improving observability using tools like Prometheus/Grafana/ELK and implementing platform automation to reduce deployment and database provisioning time significantly. My background spans AWS/Azure and Kubernetes operations, capacity planning, disaster recovery, and building reusable infrastructure modules and automation for faster, safer releases.

See more

Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Beginner
See more

Language

English
Fluent
German
Intermediate
Turkish
Fluent
Persian
Fluent

Work Experience

Senior Site Reliability & DevOps Engineer at Newboxes GmbH
September 1, 2025 - Present
Sustained ~99.99% measured availability for an enterprise data platform running across AWS and Azure. Reduced MTTR by ~35% by defining reliability SLIs and connecting CloudWatch, OpenSearch, Azure Monitor, and Log Analytics to actionable alerts and dashboards. Led investigation and remediation for production incidents involving DNS, TLS, Kubernetes networking, IAM, and load balancers. Increased deployment frequency by ~50% using GitHub Actions and self-service Kubernetes environments. Converted recurring failure patterns into reusable IaC modules and preventative guardrails using Terraform modules, Helm charts, and runbooks; also supported disaster recovery, backups, and restore automation.
Site Reliability Engineer at Digikala
February 1, 2020 - October 1, 2019
Operated self-managed Kubernetes clusters supporting ~500 RBAC/ingress/TLS/storage/networking and etcd disaster recovery. Participated in a 24/7 on-call rotation for P1/P2 incidents, helped drive blameless postmortems, and implemented corrective actions. Reduced recurring production failures by ~60% by converting incident findings into automation, improving monitoring, and creating reusable runbooks. Automated database provisioning, replication, failover, backup, and recovery using Go-based Kubernetes operators and CRDs, reducing provisioning time by ~80%. Improved production readiness through capacity planning, deployment reviews, observability practices, and Kubernetes troubleshooting support for development teams.
Senior Site Reliability & DevOps Engineer at New boxes GmbH
January 1, 2020 - Present
Sustained 99.99% measured availability for an enterprise data platform running across AWS and Azure. Reduced MTTR by 35% by defining reliability and latency SLIs and connecting CloudWatch, OpenSearch, Azure Monitor, and Log Analytics to actionable alerts and dashboards. Led investigation and remediation of production incidents involving DNS, TLS, Kubernetes networking, IAM, and load balancers. Increased deployment frequency by ~50% using GitHub Actions and self-service Kubernetes environments. Converted recurring production failure patterns into Terraform modules, Helm charts, runbooks, and preventative platform guardrails.
Software Engineer at Pay24 / Bit24
July 1, 2018 - January 1, 2017
Developed and operated Go and PHP payment services handling more than 1M crypto-transaction processes per day in a high-availability production environment. Reduced transaction processing latency by ~30% using asynchronous RabbitMQ workflows, Redis caching, and WebSocket-based real-time communication. Improved reliability of distributed payment workflows through retry strategies, failure handling, and operational monitoring patterns.
Backend Developer at GotofSefar / Ipekyolu Arazi
January 1, 2017 - January 1, 2017
Built backend integrations for flight and hotel providers using distributed service patterns and third-party APIs. Improved consistency across booking workflows using Saga compensation and RabbitMQ-based asynchronous processing.
Backend Developer at GoToSafar / Ipekyolu Araz
January 1, 2017 - January 1, 2018
Built backend integrations for flight and hotel providers using distributed service patterns and third-party APIs. Improved consistency across booking workflows using Saga compensation and RabbitMQ-based asynchronous processing.
Software Engineer at Pay 24 / Bit 2 Bit
January 1, 2017 - January 1, 2018
Developed and operated Go and PHP payment services processing more than 1M cryptocurrency transactions per day in a high-availability production environment. Reduced transaction-processing latency by ~30% using asynchronous RabbitMQ workflows, Redis caching, and WebSocket-based real-time communication. Improved reliability of distributed payment workflows through retry, failure-handling, and operational monitoring patterns.
Backend Developer at GoToSafar / Ipekyolu
January 1, 2017 - January 1, 2016
Built backend integrations for flight and hotel providers using distributed service patterns and third-party APIs. Improved booking-workflow consistency using Saga compensation and RabbitMQ-based asynchronous processing, ensuring resilience across distributed booking flows.

Education

B.S. in Computer Engineering at University of Tabriz
January 11, 2030 - October 18, 2026
B.S. in Computer Engineering at University of Tabriz
January 11, 2030 - October 18, 2026
B.S. in Computer Engineering at University of Tabriz
January 11, 2030 - October 18, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Financial Services, Computers & Electronics, Professional Services, Telecommunications