AO

Akachi Ogbonna

Available to hire

I’m Akachi Ogbonna, a digital operations and virtual support professional with 4+ years of experience coordinating online communities, creative teams, and technical workflows.

About

I’m Akachi Ogbonna, a digital operations and virtual support professional with 4+ years of experience coordinating online communities, creative teams, and technical workflows. I manage social media campaigns, plan content calendars, support audience engagement, and help keep teams organized—from day-to-day publishing to research and documentation.

I’ve also led livestream and technical support operations, including coordinating a 25-person team for a long continuous broadcast. I enjoy using AI tools like ChatGPT and DeepSeek, alongside Canva and other productivity software, to speed up routine tasks and improve turnaround time while maintaining clear communication and reliable results.

  • 4 years' experience
  • Joined October 2026

Industry experience

  • Media & Entertainment
  • Non-Profit Organization
  • Software & Internet
  • Professional Services
  • Computers & Electronics

Work experience

Director of Online Community & Technical Support · Firm FoundationJun 2024 – Jul 2026 · 2 yrs 2 mos

Led day-to-day online community operations and technical support, supervising six creatives across design, video production, and content publishing. Coordinated multiple social media accounts and delivered regular posting across organic and promoted content. Supported audience growth through content planning and paid promotion. Headed a 25-person creative and technical team for a continuous 148-hour livestream, coordinating assignments, production support, and troubleshooting to keep broadcasting running smoothly. Used ChatGPT and DeepSeek for research, administrative tasks, and data work to improve turnaround time.

Director of Public Relations · Firm FoundationAug 2023 – May 2024 · 10 mos

Coordinated public-facing communications and promotional campaigns in partnership with organizational leadership. Guided creative contributors on preparing announcements, event materials, graphics, and videos while maintaining consistent messaging across channels.

Social Media Manager · Firm FoundationJan 2022 – Jul 2023 · 1 yr 7 mos

Planned and published social media content, managed audience interactions, and supported promotional campaigns. Produced graphics and edited videos to maintain a consistent and professional presence across organizational channels.

Education· 6

B.Sc., Computer Science · University of Benin, Nigeria2016 – 2022
Cisco Computer Networking Training · Mikon Institute of Technology2020
B.Sc., Computer Science · University of Benin2016 – 2022
Cisco Computer Networking Training · Mikon Institute of Technology2020

Certifications and awards· 18

AWS re/Start Graduate2021 – 2026
Cisco Introduction to Packet Tracer2021 – 2026
Cisco Introduction to Cybersecurity2021 – 2026
HubSpot Digital Advertising2022 – 2026

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