NORA BERISHAJ

Perform daily data-entry tasks involving customer information and business records. Enter, update, and maintain accurate customer information in the company database. Prepare and maintain daily spreadsheets containing customer and business information. Enter and process invoices in the company database. Review information carefully to ensure accuracy and completeness. Organize and maintain business documentation and records. Communicate directly with customers and provide professional customer service. Assist customers with questions, requests, and business-related matters. Use Microsoft Excel and Word regularly for administrative and data-related tasks.

Provided administrative and organizational support to the Director. Prepared, organized, and maintained office documentation. Managed correspondence and day-to-day administrative tasks. Organized information, records, and important documents. Communicated professionally with employees, customers, and external contacts. Assisted with scheduling and coordination of office activities. Handled sensitive and confidential information responsibly. Used computer applications for document preparation and administrative work.