EA

ERNESTINA ASIEDUAA

Available to hire

I’m Ernestina Asieduaa, a Social Sciences graduate with hands-on experience in data entry, customer support, and call center operations.

About

I’m Ernestina Asieduaa, a Social Sciences graduate with hands-on experience in data entry, customer support, and call center operations. I enjoy working with people, listening carefully to concerns, and turning information into accurate records using tools like Microsoft Excel and Office.

Across roles with organizations such as Ghana Revenue Authority, Ghana Water Company Limited, and 60 Decibels, I’ve supported day-to-day administration, handled front-desk and email inquiries, and assisted with surveys, documentation, and reporting. I’m reliable, detail-oriented, and comfortable working as a team member in dynamic environments.

  • 2 years' experience
  • Joined October 2026

Languages

  • EnglishFluent
  • TwiFluent
  • Spanish; CastilianIntermediate

Industry experience

  • Government
  • Media & Entertainment
  • Professional Services
  • Education

Work experience· 5 roles

Research Assistant · 60 Decibels (Remote)Nov 2025 – Present · 1 yr 1 mo

Conducted surveys and interviews to collect accurate data from respondents. Entered and managed research data with an emphasis on correctness and attention to detail.

Data Entry Service Personnel (Administrative & Client Support) · Ghana Revenue Authority (GRA), KonongoOct 2024 – Sep 2025 · 1 yr

Provided administrative and clerical support to office operations to ensure smooth daily workflow. Assisted clients with professionalism and discretion, handled front-desk inquiries, and managed call centre operations including email queries. Compiled reports, maintained accurate records, and supported data entry, cleansing, documentation, scheduling, and compliance initiatives.

Data Entry Service Personnel (Administrative & Client Support) / Call Center Operations Support · Ghana Revenue Authority (GRA), KonongoOct 2024 – Sep 2025 · 1 yr

Provided administrative and clerical support to ensure smooth office workflow. Assisted clients at the front desk with professionalism and discretion. Compiled reports, maintained accurate records, and supported data entry and cleansing. Organized documents, scheduled tasks, and supported compliance initiatives. Handled call center operations and email queries.

Freelance Writer (Administrative & Client Coordination) · Livingston Research, LondonJun 2024 – Present · 2 yrs 6 mos
Intern (Administrative & Customer Service Support) · Ghana Water Company Limited, KonongoSep 2023 – Dec 2023 · 4 mos

Education

Bachelor of Arts (Second Class Upper) - Social Sciences · University of Cape Coast2020 – 2024
Bachelor of Arts (Second Class Upper) - Social Sciences · University of Cape Coast2020 – 2024

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