Zanele Zwane

Processed customer transactions accurately and efficiently using POS systems, ensuring correct pricing and prompt service. Assisted customers with enquiries, returns, and product information while maintaining patience, product knowledge, and a helpful attitude. Maintained a clean, organized checkout area to support smooth customer flow. Handled cash and card payments securely and correctly, and reconciled daily sales reports and register balances at the end of each shift. Delivered consistently friendly and professional service that supports customer satisfaction and repeat business.

Cleaned and sanitized bar and customer-facing areas thoroughly to maintain a hygienic and welcoming environment. Assisted during busy periods with serving drinks and supporting bar staff with basic setup and closing duties. Maintained cleanliness of tables, floors, and seating areas throughout shifts. Followed safety protocols for chemical use and waste disposal, prioritizing health and safety standards. Restocked cleaning supplies as needed and reported maintenance requirements to management promptly.