Vishnu Vardhan Joshi

Partner with Product, Marketing, Customer Success, and Sales to gather requirements, define KPIs, and deliver customer experience intelligence and marketing analytics reporting. Build executive Power BI dashboards and scorecards to track campaign performance, retention, product usage, and revenue trends. Analyze customer behavior using SQL, Snowflake, and Databricks; establish KPI frameworks and reporting standards; automate recurring reporting with Power BI, Python, and Power Automate. Conduct segmentation, cohort analysis, and customer journey analytics; collaborate with Product and Engineering to define adoption and success metrics. Support proof-of-concept analytics using Azure OpenAI to summarize customer feedback. Lead UAT, validate acceptance criteria, coordinate deployments, and improve data governance and data quality with Data Engineering.

Collaborate with Operations, Supply Chain, Finance, Product Management, and Engineering to support fulfillment and seller performance analytics. Design and maintain Tableau dashboards for inventory health, seller performance, fulfillment efficiency, and customer satisfaction metrics. Develop complex SQL reporting solutions; perform inventory forecasting and trend analysis to reduce stock-out risk. Use Python and Excel models to identify operational bottlenecks and support process improvement. Build automated validation checks for data quality, execute UAT, and support release validation and business sign-off. Create BRDs, process flows, reporting standards, and data dictionaries; contribute to Agile planning and stakeholder reviews.