SREELEKHA R

Designed interactive Power BI dashboards with DAX measures and Power Query transformations to surface healthcare operations KPIs for payer and provider stakeholders. Translated complex claims and administrative transaction datasets into clear, actionable visualizations for non-technical audiences. Built reusable SQL query templates and reporting datasets supporting revenue cycle and healthcare operations reporting. Applied HIPAA-aware reporting practices and maintained data governance documentation to protect sensitive healthcare data across dashboard delivery. Reduced manual reporting effort by 25% by automating recurring KPI refresh logic and standardizing dashboard data models. Collaborated with project leads and analysts to define key metrics, visualization requirements, and reporting acceptance criteria.

Delivered interactive Tableau dashboards for a healthcare payer client, translating claims and eligibility datasets into accessible reporting for operational stakeholders. Developed SQL-based reporting extracts and calculated fields to support member and utilization KPI visualization. Gathered visualization requirements and defined key metrics with client project leads, documenting reporting needs in JIRA and Confluence. Validated dashboard data accuracy against source systems by reconciling reporting outputs to ensure stakeholder trust in delivered metrics. Improved reporting consistency across 12 recurring dashboards by standardizing visualization templates and metric definitions. Presented dashboard walkthroughs to non-technical stakeholders to ensure reporting supported practical decision-making.

Developed Tableau dashboards and SQL reporting for Medicaid and Medicare managed care operations, visualizing claims, eligibility, and utilization metrics. Validated and reconciled member, provider, and claims data to ensure accuracy in healthcare KPI dashboards and recurring operational reports. Analyzed claims denial trends across provider groups using SQL and Tableau, identified a spike in authorization-related rejections, and produced an exception summary that prompted operations to revise prior authorization review workflow. Maintained HIPAA-aware reporting standards and data governance documentation across payer analytics deliverables. Documented reporting requirements and metric definitions with business stakeholders to support consistent managed care KPI tracking. Monitored healthcare operational KPIs and delivered recurring reports supporting care management and utilization review decisions.