Bhavani D

Designed interactive Tableau dashboards for a healthcare payer client, translating claims, member eligibility, and utilization datasets into KPI views for non-technical operations stakeholders. Built SQL validation scripts and reconciliation reports across member and provider feeds to ensure dashboard accuracy and HIPAA-aware handling of sensitive healthcare data. Collaborated to define key metrics and visualization requirements, documenting KPI definitions and dashboard specifications in Confluence. Automated recurring reporting extracts using Python and Pandas, reducing manual dashboard refresh effort by 25% across the client reporting suite.

Delivered Power BI dashboards for a healthcare provider client, visualizing encounter, referral, and service-line metrics for clinical operations reporting. Gathered visualization requirements through stakeholder workshops, mapping complex clinical datasets into accessible, decision-ready views for non-technical audiences. Validated source-to-target mappings and SQL extracts feeding dashboard layers, improving reporting consistency across 15 recurring healthcare reports. Documented data privacy controls and HIPAA-aware reporting standards, coordinating with compliance leads to ensure dashboard outputs met regulatory requirements.

Developed Tableau dashboards for Medicaid and Medicare Advantage claims, member eligibility, and utilization metrics for managed care operations teams. Reconciled claims and provider network data using SQL and Excel, producing data quality exception reports supporting CMS compliance reporting. Analyzed claims denial trends by provider group using SQL and Tableau, identified a spike in authorization-related rejections, and produced an exception summary that helped revise the prior authorization review workflow. Maintained HIPAA-aware reporting standards across member and claims datasets and documented governance controls for six recurring payer reports.