SAI RUPA

Designed interactive Power BI dashboards for claims, eligibility, and denial trends for payer and provider stakeholders. Built DAX measures and Power Query transformations to model member and revenue cycle KPIs, supporting actionable reporting decisions. Analyzed denial and revenue cycle exception trends using SQL and Power BI, identifying a recurring gap tied to a prior-authorization workflow step and delivering an exception summary that prompted operational intake changes. Collaborated with project leads to define key metrics and visualization needs, translating complex healthcare data into user-friendly reporting. Validated sensitive member and claims data against source systems with HIPAA-aware handling, reducing manual reporting effort by 25%.

Delivered Tableau dashboards for a healthcare payer client, translating claims and utilization datasets into clear visualizations for non-technical business users. Gathered visualization requirements and defined KPIs with stakeholders, documenting metric definitions in Confluence. Built Tableau calculated fields and parameters for a financial services client to enable drill-down reporting on portfolio and operational metrics. Validated dashboard data against source extracts for an insurance client, ensuring accuracy and compliance with data privacy standards prior to release. Consolidated six data sources into a single reporting view for a healthcare payer client to improve consistency across recurring operational reports.

Developed recurring Tableau reports for a healthcare provider client, presenting encounter and operational metrics for stakeholder audiences. Validated source data using SQL for a telecom client, reconciling discrepancies and documenting data quality exceptions. Analyzed reporting requirements for a banking client and translated business needs into clear visualization specifications. Improved data accuracy by 20% across recurring healthcare provider reports through structured validation and reconciliation checks.