EI

Enwongo Idim Ukpong

Available to hire

I am a dedicated and results-oriented professional with experience in banking operations, customer service, and sales.

About

I am a dedicated and results-oriented professional with experience in banking operations, customer service, and sales. I enjoy building strong relationships, understanding customer needs, promoting solutions, and delivering excellent service in fast-paced environments. My background includes working as a Teller Officer and Customer Service Personnel at Access Bank Nigeria Limited, followed by experience as a Sales Executive in the solar equipment sector.

I am highly organized, dependable, and comfortable working under pressure with minimal supervision. I bring strong communication, administrative, analytical, and problem-solving skills, along with proficiency in Microsoft Office applications. I am committed to continuous learning, teamwork, and contributing positively to organizational growth while consistently working toward and achieving business targets.

  • 3 years' experience
  • Joined October 2026

Industry experience

  • Financial Services
  • Energy & Utilities
  • Retail

Work experience

Sales Executive (Solar Equipment) · Zaro Solar CompanyJan 2024 – Jan 2025 · 1 yr 1 mo

Sold solar panels, inverters, batteries, and complete installation packages to residential and commercial customers. Generated leads through field marketing, referrals, and digital channels. Conducted basic site assessments and recommended suitable solar solutions based on customer energy requirements. Prepared quotations, negotiated prices, maintained customer relationships, provided after-sales support, and consistently worked toward sales targets.

Teller Officer / Customer Service Personnel · Access Bank Nigeria LimitedJan 2022 – Jan 2024 · 2 yrs 1 mo

Handled customer inquiries and complaints promptly to support excellent service delivery and customer satisfaction. Built and maintained customer relationships while promoting bank products and services. Maintained accurate records in line with operational procedures and regulatory guidelines. Collaborated with colleagues and submitted daily activity reports to the Operations Manager to support efficient branch operations.

Education

Bachelor of Science (B.Sc.) in Marketing · Akwa Ibom State University2030 – 2020
Higher National Diploma (HND) · Akwa Ibom State Polytechnic2030 – 2019
Senior Secondary School Certificate (SSCE) · Mid-Town Commercial Secondary School, Ikot Ekpene, Akwa Ibom State2030 – 2013

Certifications and awards

National Youth Service Corps (NYSC)2021 – 2026

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