Sylvia
I’m a Client Success Manager with 6+ years of experience supporting B2B clients through customer service, content strategy, and relationship management.
About
I’m a Client Success Manager with 6+ years of experience supporting B2B clients through customer service, content strategy, and relationship management. I’ve built a strong track record of creating high-performing LinkedIn content, including 10+ viral posts and measurable audience growth, while improving engagement and turning around client experiences with clear communication and problem-solving.
I also combine client support expertise with outreach and pipeline execution. From managing influencer sourcing and LinkedIn campaigns to running targeted email outreach and proposal/pitch development, I help clients and teams move faster and achieve results—often in fast-paced, remote environments. I’m organized, collaborative, and focused on delivering seamless client experiences from first touch to long-term retention.
- 6 years' experience
- Joined October 2026
Industry experience
- Government
- Education
- Non-Profit Organization
- Professional Services
- Media & Entertainment
- Financial Services
Work experience· 12 roles
Developed and executed high-performing LinkedIn content strategies for executives and B2B clients, generating 10+ viral posts and increasing audience growth by 800+ followers. Ghostwrote and published on-brand thought leadership content with minimal edits, repurposing posts into long-form blogs to support broader content marketing initiatives. Managed client relationships and cross-functional collaboration across global teams, improving content turnaround, approval efficiency, and overall engagement performance. Led influencer sourcing and outreach using LinkedIn tools (Sales Navigator, Linked Helper, Creator Match) to build creator pipelines and support brand visibility through strategic partnerships.
Developed and executed LinkedIn content strategies for executives and B2B clients, generating 10+ viral posts and increasing audience growth by 800+ followers. Ghostwrote and published on-brand thought leadership content with minimal edits, repurposing posts into long-form blogs to support broader marketing initiatives. Managed client relationships and cross-functional collaboration across global teams to improve content turnaround time, approval efficiency, and overall engagement performance. Led influencer sourcing and outreach campaigns using LinkedIn tools (Sales Navigator, Linked Helper, Creator Match), building creator pipelines and supporting brand visibility through strategic partnerships.
Managed a lead pipeline via HubSpot to boost visibility and sales engagement. Sent 100+ targeted outreach emails weekly to government, education, and nonprofit sectors. Created tailored proposals and pitch decks in Canva, improving response rates.
Education
Hire Sylvia today
Post a job and invite Sylvia, or contact them directly. No hidden commission.