LC

Luiz Carlos Salvador

Available to hire

I’m Luiz Carlos Salvador, based in Salvador, Bahia, Brazil.

About

I’m Luiz Carlos Salvador, based in Salvador, Bahia, Brazil. I bring a strong customer service background from a high-volume contact center, where I handled inquiries and technical issues while consistently meeting performance and quality targets—an accomplishment that earned me the PEC Quality Award for outstanding service.

I also work as a freelance graphic designer, creating logos, brand identities, and social media content. With experience using tools like Adobe Photoshop, CorelDRAW, and Adobe Premiere, I enjoy turning client needs into clear, polished visuals—and I’m reliable, proactive, and comfortable with hardworking, on-site roles. I’m available immediately and open to customer support, design, or general labor.

  • 2 years' experience
  • Joined October 2026

Industry experience

  • Telecommunications
  • Media & Entertainment
  • Retail
  • Education
  • Professional Services
  • Transportation & Logistics
  • Other

Work experience

Customer Service Representative (Telemarketing Operator) · ContaxJan 2024 – Apr 2025 · 1 yr 4 mos

Resolved customer inquiries and technical issues by phone in a high-volume contact center. Accurately recorded customer information in internal systems, consistently met individual performance goals and quality indicators, and earned the PEC Quality Award for service excellence and improved performance metrics. Collaborated with team members to support shared targets.

Freelance Graphic Designer · OCTOJan 2023 – Mar 2025 · 2 yrs 3 mos

Designed logos, brand identities, business cards, flyers, banners, and invitations for small business clients. Created Instagram posts, Stories, and promotional graphics. Retouched and edited photos using Adobe Photoshop and CorelDRAW, and edited video using Adobe Premiere; worked directly with clients to understand needs and obtain design approval.

Education· 5

High School Diploma · High School (Brazil)2030 – 2026
Graphic Design Professional Course (120 hrs) · Qualifica Mais, Salvador2019 – 2020
Computer Skills / Microsoft Office (40 hrs) · Centro Educacional Brastec, Salvador2024
Artificial Intelligence (online, 8 hrs) · Simplifica Inteligência2026

Certifications and awards

Brazilian Driver's License (Categories A and B)2025 – 2026
Valid Brazilian passport2030 – 2026

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