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I’m Doran Gabby Mapuranga, a strategic account and solutions sales professional with 19+ years of experience driving revenue growth through needs analysis, strong client relationships, and end-to-end deal execution. I’m known for building sustainable pipelines, closing new business, and expanding existing accounts by understanding decision-makers’ priorities and translating them into tailored offerings. Across my career, I’ve combined commercial acumen with operational discipline—managing tenders and proposals, reporting accurately on forecasts and performance, and partnering with internal teams to ensure effective delivery. From direct marketing leadership to key account and strategic account roles, I enjoy turning business challenges into practical solutions, achieving measurable results, and continuously improving how teams communicate and win.…I’m Doran Gabby Mapuranga, a strategic account and solutions sales professional with 19+ years of experience driving revenue growth through needs analysis, strong client relationships, and end-to-end deal execution. I’m known for building sustainable pipelines, closing new business, and expanding existing accounts by understanding decision-makers’ priorities and translating them into tailored offerings. Across my career, I’ve combined commercial acumen with operational discipline—managing tenders and proposals, reporting accurately on forecasts and performance, and partnering with internal teams to ensure effective delivery. From direct marketing leadership to key account and strategic account roles, I enjoy turning business challenges into practical solutions, achieving measurable results, and continuously improving how teams communicate and win.

Doran Gabby Mapuranga

Voiceover Artist, Presenter, Podcast Producer, +4

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I’m Doran Gabby Mapuranga, a strategic account and solutions sales professional with 19+ years of experience driving revenue growth through needs analysis, strong client relationships, and end-to-end deal execution. I’m known for building sustainable pipelines, closing new business, and expanding existing accounts by understanding decision-makers’ priorities and translating them into tailored offerings. Across my career, I’ve combined commercial acumen with operational discipline—managing tenders and proposals, reporting accurately on forecasts and performance, and partnering with internal teams to ensure effective delivery. From direct marketing leadership to key account and strategic account roles, I enjoy turning business challenges into practical solutions, achieving measurable results, and continuously improving how teams communicate and win.…I’m Doran Gabby Mapuranga, a strategic account and solutions sales professional with 19+ years of experience driving revenue growth through needs analysis, strong client relationships, and end-to-end deal execution. I’m known for building sustainable pipelines, closing new business, and expanding existing accounts by understanding decision-makers’ priorities and translating them into tailored offerings. Across my career, I’ve combined commercial acumen with operational discipline—managing tenders and proposals, reporting accurately on forecasts and performance, and partnering with internal teams to ensure effective delivery. From direct marketing leadership to key account and strategic account roles, I enjoy turning business challenges into practical solutions, achieving measurable results, and continuously improving how teams communicate and win.

Available to hire

I’m Doran Gabby Mapuranga, a strategic account and solutions sales professional with 19+ years of experience driving revenue growth through needs analysis, strong client relationships, and end-to-end deal execution. I’m known for building sustainable pipelines, closing new business, and expanding existing accounts by understanding decision-makers’ priorities and translating them into tailored offerings.

Across my career, I’ve combined commercial acumen with operational discipline—managing tenders and proposals, reporting accurately on forecasts and performance, and partnering with internal teams to ensure effective delivery. From direct marketing leadership to key account and strategic account roles, I enjoy turning business challenges into practical solutions, achieving measurable results, and continuously improving how teams communicate and win.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Beginner

Language

English

Advanced

Shona

Advanced

Afrikaans

Advanced

Southern Sotho

Advanced

Work Experience

Strategic Account Manager at Xpert Decision Systems (XDS)

January 1, 2022 - Present

Drive revenue growth by identifying, pursuing, and securing new business opportunities while managing and growing an existing client base. Build and maintain a sustainable pipeline through lead generation, networking, cold calling, and digital channels. Acquire new clients, upsell, and cross-sell products to meet evolving client needs. Manage a portfolio of key clients through regular meetings, performance reviews, and tailored solution development based on pain points. Prepare proposals, presentations, and tenders (RFPs/RFIs), lead negotiations, and close contracts. Maintain accurate pipeline and forecasting reports in CRM, provide market intelligence, and ensure compliance with workplace policies and regulatory requirements.

Key Account Manager / Strategic Account Manager at Fulcrum Collect

March 1, 2020 - January 1, 2022

Responsible for debit order premium collection services business development for companies running debit orders and for deposit accounts used for premium collection. Report on revenue and portfolio performance with weekly/monthly/quarterly presentations to management and EXCO. Manage client relationships including retention, cross-sell, upsell, and acquisition of new opportunities. Focus on lead generation and networking to grow the portfolio and improve performance through structured reporting and client management.

Associate Wealth Consultant at deVere Acuma

July 1, 2017 - February 1, 2020

Provide offshore wealth solutions (pensions, savings, and trust solutions) to HNWI as new business (B2C). Research offshore pension and investment markets (including Guernsey and Malta structures and fund/platform options). Manage administration and portfolio processes by supporting policy administration and ongoing portfolio management, performing portfolio analysis, and recommending reinvestment. Promote customer services and conduct lead generation and networking, including identifying expats and HNWI who can benefit from offshore solutions.

Senior Direct Marketing Manager at BetterLife Group

July 1, 2016 - March 1, 2017

Manage day-to-day operations of the Direct Marketing and Communications division, planning and executing direct marketing campaigns and client communication cycles within budget and targets. Drive acquisition and cross-sell with strong client relationship management, especially in Real Estate and Insurance sectors. Define campaign methodologies, implement test/control campaigns across direct marketing channels, track and report learnings, and compile marketing plans and communication cycles. Liaise with key stakeholders and service providers, align activities with brand marketing and online strategies, and analyze division performance to improve campaign efficiency and innovation.

Account Manager at AIG

March 1, 2015 - June 1, 2016

Grow and manage an existing insurance client book across Accident and Health, Life, and Personal Lines products. Acquire new business and sponsors while maintaining relationships with existing sponsors. Oversee marketing plans and campaign performance, including development and monitoring of marketing materials and communications, profitability tracking, and collaboration with underwriting to refine products and pricing. Maintain and manage P&L statements, control expenditure, reconcile accounts, and implement remedial actions where budgets are missed. Ensure campaign setup and materials meet legal, compliance, and TCF guidelines; conduct post-campaign analysis and reporting to home office.

Direct Marketing Account Executive at Chartis

September 1, 2011 - March 1, 2014

Grow the book of business by acquiring and maintaining sponsor relationships. Manage sponsor accounts and oversee campaign performance and profitability. Set up campaigns from start to launch, handle post-campaign analysis, and manage account financial processes such as accruals and reconciliations. Develop sales and presentation scripting in line with legal and compliance requirements and manage sponsor communication and account performance.

Sales Manager at O'Keefe & Swartz

April 1, 2008 - August 1, 2011

Lead outbound sales teams in the insurance industry by managing 13–14 sales consultants who convert bank-provided leads from South African banking affinity lists. Achieve or exceed monthly sales targets and manage lead usage to maximize income. Recruit and retain consultants, conduct performance management and coaching (role plays, call listening, and adherence to the sales process and FAIS compliance requirements), and manage performance through weekly reviews. Coordinate incentive management, leave/absenteeism, and call centre functions to ensure consistent output and compliance.

Sales Consultant at O'Keefe & Swartz

July 1, 2006 - April 1, 2008

Outbound sales consultant selling short-term insurance products to clients connected through major South African banks' affinity lists. Convert leads into sales while maintaining compliant and customer-focused sales practices. Reasonably managed day-to-day sales activity and followed internal sales requirements before promotion to a management role.