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Hi, I’m Shae Elphick from Tewantin, and I build practical AI automation to help businesses respond to enquiries, capture leads, and book appointments.

About

Hi, I’m Shae Elphick from Tewantin, and I build practical AI automation to help businesses respond to enquiries, capture leads, and book appointments. I’ve combined B2B prospecting and customer engagement with hands-on automation work—creating chatbot demos, scheduling flows, and customer-facing sales materials that make it easier for teams to follow up quickly and consistently.

I enjoy explaining services clearly, organising follow-ups, and learning new systems—whether that’s improving outreach, tracking prospects, or refining automation with tools like ChatGPT and n8n. My goal is to keep moving into roles focused on remote sales, appointment setting, customer engagement, and AI-assisted operations where I can turn communication into measurable results.

  • 1 year's experience
  • Joined November 2026

Industry experience

  • Professional Services
  • Software & Internet
  • Other

Work experience

Founder · SecondPair AutomationJul 2025 – Present · 1 yr 5 mos

Founded and manage an AI automation business focused on customer enquiries, lead capture and appointment booking. Built a chatbot demonstration using ChatGPT and n8n, including conversation flows, scheduling, email handling, and failure alerts. Conducted targeted prospect research and personalised cold-email outreach to Queensland electrical businesses. Created a demonstration website, customer-facing sales materials and service packages with customisation options. Manage service pricing, lead generation processes, prospect tracking, and sales follow-up organisation.

Education

Completed Year 11 · Carinity Education, Gladstone2024

Certifications and awards

Blue Card2023 – 2026
White Card2024 – 2026
Blue Card2023 – 2026
White Card2024 – 2026

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