Syeda Mahnoor Bukhari

Handled U.S. remote healthcare operations using payer portals and ModMed for eligibility verification, claims-status investigation, and medical billing follow-up. Investigated denials, underpayments, eligibility mismatches, and outstanding/disputed claims; tracked next actions and maintained case histories and payer response follow-up workflows across Medicare, Medicaid, and commercial cases.

Built billing integrations and finance reporting for remote product operations. Implemented Stripe Billing and Chargebee invoice API readers with cursor/offset pagination, currency-aware normalization, outstanding-balance reporting, and overdue-invoice exception detection. Developed Safepay checkout and signed webhook flows with duplicate-event protection plus refund-ledger controls verifying gross/refund/net. Created AR aging and payment-variance/MRR-ARR movement workflow samples in Excel/Sheets and supported AI-assisted implementation, regression testing, and release review.

Supported B2B manufacturer invoicing for platform access, aligning invoices, account terms, billing questions, and customer records across FourSource systems and Salesforce. Managed collections follow-ups for outstanding invoices and account discrepancies, coordinated resolution with account teams, and supported onboarding handoffs. Maintained Salesforce and proprietary CRM/Mailchimp data for B2B lead and customer lifecycle reporting, pipeline hygiene, and campaign communications.