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Carolyn McSharry

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I’m Carolyn McSharry, a Ph.D.-qualified professional communicator with over 20 years of experience writing, editing, and researching across scientific, medical, and technology content.

About

I’m Carolyn McSharry, a Ph.D.-qualified professional communicator with over 20 years of experience writing, editing, and researching across scientific, medical, and technology content. I love turning complex subject matter into clear, user-friendly documentation—whether that’s API documentation, software guides, or patient-focused healthcare portal instructions.

I’ve worked extensively with subject matter experts, project managers, and software developers, collaborating across teams to produce accurate and actionable content that improves the user experience. From reviewing AI-generated documentation to authoring in tools such as Madcap Flare, DITA/Oxygen XML, Confluence, Jira, and GitHub/GitLab, I bring careful language structure, strong technical communication, and reliable quality control to every project.

  • 22 years' experience
  • Joined November 2026

Skills· 5

Industry experience

  • Education
  • Healthcare
  • Life Sciences
  • Software & Internet
  • Professional Services

More experts

Work experience· 8 roles

Technical Content Writer · Freelance x-tention Ltd, UK contractJan 2024 – Jun 2024 · 6 mos

Using GitLab and DITA with Oxygen Editor to dynamically update a patient healthcare portal. Authoring user guides for a healthcare central exchange platform and refining translated written and spoken (video) content from German into English.

Lead Technical Content Writer · Freelance CLOWD9, UK contractFeb 2023 – Dec 2023 · 11 mos

Authoring API documentation and user guides for a payment processing dashboard, ensuring accuracy and clarity for technical and non-technical audiences.

Document Reviewer / Technical Writer and Editor · Aquent at Microsoft, UK teamJun 2022 – Present · 4 yrs 6 mos

Reviewing AI-generated content for instructive, quality-checked documentation. Authoring collaborative software guides using a range of writing tools. Transforming complex information into simple, easy-to-understand concepts and applying strong communication and project management to improve the end-user experience.

Pull Request Reviewer · Aquent at Microsoft, UK teamJan 2022 – Feb 2023 · 1 yr 2 mos
Freelance Technical Writer and Editor · UK basedApr 2020 – Jan 2022 · 1 yr 10 mos
Technical Writer and Editor · Technical Way LtdMar 2012 – Apr 2020 · 8 yrs 2 mos
Technical Editor/Copywriter · Nature Publishing GroupNov 2008 – Mar 2012 · 3 yrs 5 mos
Technical Editor / RSC News Editor · Royal Society of ChemistryJul 2001 – Sep 2005 · 4 yrs 3 mos

Education

Ph.D. in Physical Chemistry · Imperial College London2005 – 2008

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