Avijit Ghosh

Built multiple internal sales and operations tools including a Sales Trail Android application that synchronizes call recordings into Zoho CRM, and Route IQ for tracking salesperson routes and field activity. Developed recruitment funnel and internal customer/vendor portals to centralize workflows, plus a customer-support chat system for streamlined issue handling. Owned and maintained the company website.

Redesigned and rebuilt the Hotel Management System UI in Angular to streamline daily front-desk operations. Built a standalone Restaurant POS module using Angular with NgRx, integrating via REST APIs for real-time order, billing, and report synchronization. Developed a multi-step booking flow using Angular Reactive Forms, maintained responsive hotel websites with a custom Angular booking engine, and integrated an LLM-powered chatbot (OpenAI/Claude) for customer support within the HMS.

Rebuilt legacy ERP UI modules originally built with ASP.NET/C#, restructuring layouts to reduce workflow friction for end users. Modernized the ERP product website UI with improved responsiveness and on-page SEO structure, and collaborated with backend, QA, and design teams to ship UI updates.