Favour Daji

Supported residents with daily living activities while promoting dignity, independence, choice, and wellbeing. Assisted care staff with person-centred care tailored to residents’ individual needs and preferences. Built respectful relationships with residents, relatives, colleagues, and visiting healthcare professionals, and encouraged participation in daily activities to support social engagement and emotional wellbeing. Helped maintain a safe, clean environment in line with infection prevention and health and safety procedures. Observed residents’ wellbeing and reported concerns appropriately. Developed understanding of safeguarding, confidentiality, equality and diversity, and person-centred care principles, working collaboratively within a multidisciplinary team and supporting individual care plan implementation by listening to feedback and communicating relevant information to senior staff.

Provided day-to-day administrative support to the management team to ensure efficient operations of a care agency. Maintained accurate electronic and paper records in line with GDPR and confidentiality. Assisted with staff documentation, employment records, compliance paperwork, and organised personnel files to ensure mandatory documents were complete and up to date. Liaised professionally with care staff, service users, relatives, and external professionals via telephone and email. Scheduled meetings, interviews, and staff appointments, managed office diaries, supported recruitment administration, monitored training records, and helped ensure staff training compliance. Processed general correspondence, scanned documents, maintained filing systems, and supported payroll administration by checking timesheets and assisting weekly staffing submissions. Assisted with coordinating staff rotas and communicating changes to relevant team members.