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Continued high-energy, customer-facing bar work in fast-paced nightlife and event settings. Known for engaging guests, handling service efficiently under pressure, and supporting upselling through premium drinks and specials—particularly during large events such as Pride and Halloween.

Acted as a first point of contact for customers, welcoming them professionally and handling enquiries efficiently. Strengthened customer service, attention to detail, and time management by balancing front-of-house communication with practical admin support such as taking phone calls, assisting with tasks, and managing visitor interactions.

Volunteer role supporting a student team for professional-level event operation. Ensured the film and sound were running properly at events, demonstrating strong communication, quick problem-solving, and decisive action when issues arose.