Available to hire
Hi, I’m Victor Ekwuribe. I’m a multilingual communicator with over 3 years of experience across customer service, sales, project management, and financial management. I excel at building strong client relationships, leading teams, and using technology to boost efficiency.
I pay attention to detail, and I figure out errors and give suggestions on how to make this work better.
Experience Level
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Ukrainian
Beginner
Polish
Intermediate
Russian
Intermediate
Work Experience
Intern at Polish Red Cross
June 2, 2024 - August 2, 2024Led a team of 5 volunteers to assist 100+ visitors and refugees; ensured accurate data processing for 500+ people weekly; drafted project plans and events for community outreach; coordinated resources across departments to manage weekly workloads.
Customer Support Representative at All Logistics
October 2, 2021 - January 2, 2022Resolved escalated customer issues by implementing a priority system, improving response times by 20%; collaborated with operations, logistics, and IT to reduce shipment delays, increasing delivery speed by 15%; analyzed and improved customer service policies; managed high volumes of international inquiries via email, phone, and live chat with timely, accurate support.
Sales Representative at Invest Forex Company
October 2, 2020 - January 2, 2021Coordinated over 200 inbound and outbound calls, emails, and chats daily; achieved high customer fulfillment; closed more than 20% of cold leads via phone sales; improved client tracking with CRM; assisted customers in completing orders on-call.
Independent Crypto / Forex Trader at Binance, MEXC, ICMarkets, ByBit
July 2, 2020 - PresentCreated a profitable trading system with strict risk management; maintained a trading journal in Notion; executed trades across forex, crypto, and derivatives; managed emotions and performed technical analyses to achieve profitable outcomes.
Education
Bachelor's degree in General Medicine at Zaporizhzhia State Medical University
September 1, 2014 - July 2, 2020Certificate at Polish University in Lubin
October 2, 2021 - July 2, 2022Qualifications
UNHCR humanitarian coordination training
January 11, 2030 - January 4, 2026Industry Experience
Media & Entertainment, Healthcare, Education, Professional Services, Software & Internet
Experience Level
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Hire a Project Manager
We have the best project manager experts on Twine. Hire a project manager in Warszawa today.